Astronomers Lodge Manager, McDonald Observatory

University of Texas at Austin•MCDONALD OBSERVATORY, TX

4d•Onsite

About The Position

The Astronomers Lodge Manager provides leadership, operational and business management, and staff supervision for the McDonald Observatory Astronomers Lodge and the David G. Booth Director's House. This position is based at the McDonald Observatory in the Davis Mountains and is a major astronomical research observatory 16 miles from Fort Davis, Texas (440 miles from the UT Austin campus). Hours include weekends and evenings as needed. Travel may be required. Position may be subject to "call-back" as an essential employee for emergencies or critical response. This position reports to the executive assistant in the Superintendent's office and works closely with the Austin Business Office. The observatory fosters an environment that emphasizes personal responsibility, continuous improvement, teamwork, innovation, and safety.

Requirements

Associate's degree, preferred in Hospitality Management, Business Administration, or a related field
A minimum of two (2) years of supervisory experience
Six (6) years custodial maintenance work or related building services
Experience using building maintenance tools and equipment
Familiarity with Texas Hotel and Lodging Association (THLA) rules and regulations
Experience with managing resale inventory and budgets
Exceptional verbal, written, and interpersonal communications skills, including online only working relationships
Excellent organizational and time management skills, with the ability to task switch and multitask
Ability to be adaptable, work independently, and as an integral member of a team
Ability to learn new tasks independently
Proficient computer literacy skills, especially with office management tools (i.e., spreadsheets, word processing, email) and property management software
Demonstrable good judgement
Regular and punctual attendance
Competencies: Conflict Management, Decision Making and Critical Thinking, Effective Communication, Planning: Tactical, Strategic, Problem Solving, Relationship Management, Service Excellence
Relevant education and experience may be substituted as appropriate
This job requires a class "C" operator's driver's license.
The applicant selected must provide a current three-year driving record from the current state of residence.
If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Nice To Haves

Bachelor's hospitality management, business administration, or a related field
Experience in business and fiscal management
Knowledge of UT or State systems, policies, and/or procedures is a plus
Proficiency in Spanish

Responsibilities

Prepares reservation and billing paperwork for guests and maintains reservations in WebRez.
Responds promptly to travel documents, rooming requests, and email and telephone inquiries, and initiates confirmation letters.
Maintains room and key assignments in accordance with State, university, and observatory policies.
May perform general facility maintenance and/or ensure that Physical Plant is notified and that maintenance and repair needs are completed.
Participates in renovation planning and implementation.
Maintains a food manager’s certificate and complies with other requirements.
Prepares and submits financial reports.
Responsible for cash handling and receipt maintenance for reservation services.
Provides information and data for interdepartmental transfer (IDT) paperwork and weekly deposits.
Batches out the credit card machine.
Logs expenditures and prepares direct billing paperwork for processing.
Provides data for the weekly revenue report.
Maintains cash flow reports.
Prepares orders for general supplies for Astronomers Lodge and the David G. Booth Director's house.
Maintains an inventory listing of all supplies, including pantry items, to-go items, linens, furnishings, cleaning supplies, etc.
Supervises lodge support staff and staff performing services in cleaning, housekeeping, laundry, cooking, preventive and general maintenance, reservations, and customer service.
Creates menus, schedules, checklists, cleanliness standards, and inspections, and prioritizes work for the team.
Helps anticipate and identify issues and areas for improvement and produce viable, logical solutions.
Reviews the work of and trains housekeeping and kitchen staff on proper standards and procedures.
Serves as a working supervisor and an integral member of the support team.
As needed, performs typical team member tasks, including: meal preparation and service, housekeeping, general and preventive maintenance, general cleaning, and event support.
Performs other duties as assigned to meet the business needs.