Asst, Vet Clinic III, VPC

Tractor Supply Company•Murfreesboro, TN

About The Position

Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. The Assistant, Vet Clinic III supports veterinary clinic operations by assisting pet parents, handling pets safely, preparing and processing samples and vaccines, maintaining clinic cleanliness and inventory, and contributing to team development and clinic goals. The role may involve mobile community clinics, driving company vans, outdoor work, and extended days in the field.

Requirements

3–5 years of experience in a pet-related field.
Previous animal handling experience, including restraint and knowledge of animal behavior.
Must be at least 18 years old.
Valid driver’s license and successful VIP Petcare Pass MVR Check.
Reliable transportation to and from work.
Previous customer service sales experience.
High school diploma or equivalent required.
Must be able to drive a company vehicle for long hours and in varied terrain and weather conditions.
Must be able to work prolonged periods in the field, including 12–14-hour days.
Must be able to work weekends, varied weekdays and times, and occasional overnights.
Physical activities include sitting, standing, walking, kneeling/stooping/bending, driving, and lifting up to 10, 20, and 50 pounds.

Nice To Haves

Professional appearance and positive conduct.
Punctuality and dependability.
Proficiency with computer software and devices such as iPads and Bluetooth devices.
Strong organizational, problem-solving, and analytical skills.
Ability to work within a team to meet team goals and objectives.
Comfort approaching host location customers to educate them about clinics.
Ability to adapt to changing priorities.

Responsibilities

Collect payments, dispense and label medication, and review discharge paperwork with pet parents.
Safely restrain pets for wellness procedures, including vaccines, nail trims, and microchipping.
Contribute to the development of veterinary clinic assistants and monitor processes, procedures, and pet parent interactions.
Collect and prepare blood and fecal samples for laboratory testing.
Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between pets.
Drive vans to and from community clinics responsibly and load and unload them upon arrival and departure.
Recommend services and products based on each pet’s lifestyle and an understanding of canine and feline diseases.
Promote clinic safety and reinforce the company’s values and brand promise with pet parents, partners, and team members.
Maintain accurate product counts and manage expiration dates for vaccines and products.
Direct clinic flow through effective communication, organization, and time management.
Achieve the three clinic job competencies: Expert Handler, Phlebotomist, and Injection Specialist.
Answer pet parents’ questions and assist them through the clinic process.
Achieve manager-set goals, including dollars per pet, pets per clinic, preferred products, and microchips sold.
Scan pets for microchips.
Prepare canine and feline vaccines.
Establish and maintain effective relationships with pet parents and partners.
Perform other duties as assigned.