Asst. HR Director

Hotel Monteleone•New Orleans, LA

4d•Onsite

About The Position

The Assistant Human Resources Director is responsible for assisting the Human Resources Director with a variety of Human Resources functions. Essential Functions Provide comprehensive human resources support for a luxury hospitality workforce by managing recruitment, onboarding, employee relations, training and development, performance management, employee engagement, and HR operations while fostering an inclusive, service-focused culture and ensuring compliance with all applicable labor laws and company policies. To perform the Assistant Human Resources Director position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree in Human Resources, Hospitality Management, or related field or an equivalent combination of education and experience.
At least 5 – 8 years of total HR experience with at least 3 – 5 years in HR leadership/management preferably in a luxury hotel or hospitality setting
Competent in compensation, employee relations, training and development, workers compensation and conflict resolution.
Effectively communicate and interact in English with people from diverse backgrounds.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Write routine reports and correspondence
Speak effectively before groups of customers or associates of organization
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram or schedule form
Must possess a working knowledge and utilization of: Word Processing (preferably Microsoft Word)
Spreadsheet software (preferably Microsoft Excel)
Payroll systems and HRIS systems (preferable UKG)
Internet software
Contract Management systems
Directly supervise at least three (4) associates in the Human Resources Department
Carry out supervisory responsibilities in accordance with the hotel’s policies and applicable laws
Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems

Nice To Haves

Experience working within a diverse workforce is highly preferred
Fluency in Spanish as a second language is highly preferred
Ideal candidate would be employed in a luxury hotel and is familiar with Forbes Standards
SHRM-CP, SHRM-SCP, PHR, or SPHR is highly preferred

Responsibilities

Support full-cycle recruitment and onboarding for a diverse luxury hospitality workforce
Foster a positive, inclusive, and service-driven employee culture aligned with our legacy of excellence
Assist in managing employee relations, conflict resolution, and workplace investigations
Coordinate training programs, including orientation, service excellence, and leadership development
Guide managers in performance management, coaching, and employee development
Ensure compliance with all federal, state, and local labor laws, as well as company policies
Lead and support employee engagement initiatives, recognition programs, and special events
Maintain HR systems, reporting, and personnel records with the highest level of confidentiality
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms and answer associates’ questions
Actively involved in safety efforts. Report and follow up of work-related accidents with Workers Comp insurance carrier. Responsible for keeping OSHA logs up-to-date.
Plan, direct and supervise all activities relating to the administration and maintenance of payroll and associate benefit programs; develop, implement and control programs in a manner that ensures cost-effectiveness, market competitiveness and internal equity among associates
Assist the Human Resources Director in the daily administration of other HR services as directed including EEO compliance, job classification, performance evaluation and associate relations in accordance with quality management
Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resources management; identify trends that could impact organizational objectives and/or operational resources; interpret appropriate laws and policies and advise management, associates and retirees accordingly
Enter payroll information as assigned
Respond to unemployment claims. Participate in unemployment hearings
Monitor and maintain Leave of Absence log
Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)
Process paperwork for terminating employees. Advise affected departments
Assist in Orientation – explain benefits, Standards of Conduct and Grooming Standards. And Disciplinary Steps.
Join Associate Engagement Manager conduct tour of property
Assist with special projects; plan employee events.
Other duties as assigned