Asst Director Housekeeping

Hilton Grand Vacations•Branson, MO

2d•Onsite

About The Position

In this role as an Assistant Housekeeping Director at Falls Village in Branson, MO, you play a critical role in the success of our property. Your leadership and management skills will be essential in ensuring that our Department meets and exceeds standards of operation, quality, efficiency, and excellence in service to our valued guests and owners.

Requirements

3 years of prior supervisory experience
3 years in a related housekeeping role
Excellent Organizational and interpersonal skills.
Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
Takes the right steps at the right pace to produce the right results.
Builds confidence in self and others with honest and dependable interactions.

Nice To Haves

Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
Knowledge of proper usage of all cleaners and cleaning equipment.

Responsibilities

Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
Routinely inspect units and common areas to ensure they are in compliance with departmental standards
Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
Assist in ensuring that an accurate inventory of linens and supplies is maintained
Ensure all assets, equipment, supplies and storage are accurately locked and secured
May investigate accidents and initiate accident reports, recommending appropriate corrective action
Ensure all departmental staff is working safely and in accordance with OSHA regulations
Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
May be required to do other duties and special projects as assigned by your leader.