Asst Director Housekeeping
Hilton Grand Vacations•Branson, MO
•Onsite
About The Position
In this role as an Assistant Housekeeping Director at Falls Village in Branson, MO, you play a critical role in the success of our property. Your leadership and management skills will be essential in ensuring that our Department meets and exceeds standards of operation, quality, efficiency, and excellence in service to our valued guests and owners.
Requirements
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- Excellent Organizational and interpersonal skills.
- Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
- Takes the right steps at the right pace to produce the right results.
- Builds confidence in self and others with honest and dependable interactions.
Nice To Haves
- Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
- Knowledge of proper usage of all cleaners and cleaning equipment.
Responsibilities
- Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
- Routinely inspect units and common areas to ensure they are in compliance with departmental standards
- Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
- Assist in ensuring that an accurate inventory of linens and supplies is maintained
- Ensure all assets, equipment, supplies and storage are accurately locked and secured
- May investigate accidents and initiate accident reports, recommending appropriate corrective action
- Ensure all departmental staff is working safely and in accordance with OSHA regulations
- Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
- May be required to do other duties and special projects as assigned by your leader.
Benefits
- Comprehensive health care options
- Travel Discounts Program with Hilton hotel rates worldwide
- Employee Assistance Program
- Numerous learning and advancement opportunities
- Generous Paid Vacation Day Program
- 401k with company match
- Family-friendly benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
