Asst.Executive (Academics & Schools)

Metro Nashville Public Schools • Nashville, TN

3d • Onsite

About The Position

This role is responsible for reviewing and prioritizing incoming communications, collecting and compiling information, and handling customer service issues. The position may involve training and supervising staff. The Asst. Executive will schedule and arrange activities for the Chief Officer, manage their calendar, and serve as a liaison between the Chief Officer and various stakeholders. This role also oversees the day-to-day operations of the office, develops policies and procedures, and collaborates with other staff on projects. Responsibilities include maintaining project schedules, potentially supervising staff, answering phones, greeting visitors, managing mail and emails, preparing and editing documents, maintaining file systems, and conducting research. The Asst. Executive will keep the Chief Officer informed of important issues.

Requirements

• Minimum of five years’ in dedicated customer service and/or assisting executive-level staff in a high volume environment.

Nice To Haves

• Bachelor's Degree in a related field of study

Responsibilities

• Reviews and prioritizes all incoming communications and responds or redistributes as necessary.
• Collects and compiles requested information quickly and accurately.
• Handles customer service-related issues, including internal customers.
• Schedules and arranges all activities of the Chief Officer.
• Organizes, schedules and maintains the Director’s calendar and planning schedule.
• Serves as Liaison between Chief Officer and federal, state and local stakeholders.
• Coordinates communications between Director and Executive Leadership Team and/or MNPS staff.
• Oversees and administers the day-to-day activities and workflow of the office; develops policies, procedures and systems which ensure productive and efficient office operation.
• Collaborates with department and other district staff in support of projects and other goals.
• May maintain project schedules and logs for project teams.
• May oversee the supervision of staff, which includes sequencing, work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; and motivates staff to achieve peak productivity and performance.
• Answers phone calls and directs calls to appropriate parties or take messages.
• Greets visitors and determines whether they should be given access to specific individuals.
• Reads and analyzes incoming mail, submissions, emails, and reports to determine their significance and plans their distribution.
• Prepares and edits reports, memos, letters, speeches, and other documents, using word processing, spreadsheet, database, or presentation software.
• Creates and maintains file management system for easy access to documents for all end users.
• Files and retrieves documents, records and reports.
• Conducts research, compiles data and prepares papers for consideration and presentation by Chief Officer.
• Keeps Chief Officer apprised of important issues involving schools, community, media, etc.

Benefits

• Salaries are determined by factors relevant to the position which may include education, experience, and other qualifications.
• Final compensation decisions are made at the discretion of MNPS in alignment with organizational policies and procedures.
• The stated salary range for certificated teaching positions is calculated based on 201 days and should be viewed as a reference.
• All provided salary ranges serve as a general guideline.
• Metropolitan Nashville Public Schools is an equal opportunity employer committed to promoting diversity, inclusion, and equal opportunities for all individuals.
• We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity or expression, marital status, veteran status, sexual orientation, or any other characteristic protected by law.
• Metropolitan Nashville Public Schools is dedicated to creating an inclusive work environment that reflects the diversity of our global community.
• We strive to treat all employees and applicants with respect and fairness, and we make employment decisions based on merit, qualifications, and business needs.
• The American Disabilities Act (ADA) requires MNPS to provide adequate accommodations to qualified persons with disabilities.
• Prospective and current employees are encouraged to discuss ADA accommodations with management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level