Asst Dir - Fraternity & Sorority Life Housing (AS9768)

Stetson University • DeLand, FL

21h • Onsite

About The Position

Fraternity and Sorority Life at Stetson University is a wholistic Greek community which includes oversight of the Chapter House living. Being the Assistant Director of Fraternity & Sorority Housing at Stetson University means that you are driven to create and lead a vibrant Greek community where the living environment facilitates the bonds of brotherhood and sisterhood. You are an engaging, inclusive, and creatively driven individual who is administratively adept with proven capability to balance multiple priorities including supervision, student support, facility management, and operational functions. You value working in a campus environment that is relationship rich and values fraternities and sororities.

Requirements

• Master’s degree in student personnel, higher education, or related field preferred
• Previous fraternity/sorority/residence life/housing/student affairs experience; Entry level experience preferred
• Required to live in a 1-bedroom on-campus apartment
• Superb level of patience and customer service
• Desire and ability to actively contribute to a diverse, inclusive, and values-based community
• Highly developed interpersonal and communication skills
• Proficient knowledge of Microsoft applications (Word, Outlook, Excel, etc.)
• Ability to learn and then teach departmental processes, new technologies and systems
• Experience with mediation, intervention, and emergency response in an on-call capacity
• Demonstrated ability to use innovation to enhance workflow, internal processes, and projects within the department

Nice To Haves

• Experience with both national fraternities and sororities and housing and residence life programs in a higher education setting
• Demonstrated ability to train, supervise, and evaluate undergraduate student staff, teach job skills, and advise students
• Demonstrated proficiency in the following areas: leadership, staff supervision, crisis management, conflict resolution, staff development and training, and professionalism
• Excellent administrative skills, organization, and interpersonal communication
• Ability to establish and maintain working relationships with other department staff, faculty, and students
• Crisis and emergency management response skills
• Ability to exercise sound judgement, discretion, and tact in this highly confidential position
• Ability to help connect student and organization decision-making to the organization’s values.
• Experience utilizing housing management system, Maxient, Canvas LMS, and/or Campus Labs - HattersConnect

Responsibilities

• Responsible for proactively maintaining a visible presence in the Chapter Houses and at large-scale Greek community events, which may occur during and after business hours.
• Provide leadership to the 13 on-campus fraternity and sorority chapter houses with approximately 174 residents including implementing effective management and administrative strategies in the day-to-day operation of the chapter houses.
• Directly supervise, train, and evaluate approximately 12-13 student staff members (Chapter House Assistants) and co-supervise a Graduate Intern for Residential Facilities.
• Provide ongoing professional development and coaching to student staff through biweekly 1:1s and weekly staff meetings.
• Oversee training budget for Chapter House Assistants.
• Utilize a student wellbeing communication system for Chapter House Assistants to communicate students at risk to the AD and Director and provide intentional outreach to those students.
• Work in partnership with the Dean of Students Office to provide insight, direct student care and critical updates on students assigned to or referred to HattersCare, the university’s behavioral intervention team.
• Communicate with HattersCare student load systematically, frequently, and intentionally through multiple methods, including but not limited to face-to-face meetings, college-supported technology solutions, e-mail, telephone, text messages, and social media.
• Serve as a primary judicial hearing officer for the university and case manager for non-organizational conduct in the Chapter Houses.
• Link student development theory and practice in interpersonal connections with students, parents, colleagues, and other constituencies.
• Support the management of occupancy through housing software.
• Oversight of building operation administration such as health and safety inspections, fire drills, occupancy verifications, damage assessment and billing, safety, and education.
• Foster healthy communication during roommate conflicts through staff guided roommate mediations and if necessary, room changes within supervising area.
• Perform monthly building inspections and report back assessment of the physical condition/appearance of supervising residential area to appropriate partners.
• Oversight of the management of chapter house facility concerns, follow-up including but not limited to work orders, laundry issues, security, and safety concerns.
• Develop positive working relationships with facilities and custodial personnel to facilitate overall functioning of the Chapter Houses.
• Manage and provide follow up and aftercare on documentations and referrals from incidents involving students living in chapter houses utilizing Maxient software.
• Serve 3 – 4 weeks per semester in on call emergency response rotation for Campus Life and Student Success to ensure the safety and well-being of residential and commuter students. This essential job function requires the ability to climb stairs and provide in person support for incidents.
• Designated as essential personnel for the purposes of emergency management.
• Be present during formal recruitment processes and assist as needed.
• Other duties as assigned.

Benefits

• Work authorization sponsorship may be available for this position. However, sponsorship is contingent upon the non-applicability of the visa petition fees outlined in the relevant Executive Order signed September 19, 2025. Due to the recent federally-mandated increased financial expense, the university is not in a position to absorb this significantly increased cost of sponsorship for new H-1B petitions at this time. International candidates are encouraged to apply, but should be aware that eligibility for sponsorship will be evaluated in accordance with current U.S. immigration regulations and institutional policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level