Asst. Chief Caseworker

Lancaster County•Lancaster, PA

6d•Onsite

About The Position

Responsible for supervision, training, and monitoring workloads of four full-time aging program assessors. The supervisor oversees work by monitoring completion dates for Functional Eligibility Determinations (FEDs) and OBRA assessments to ensure timeframes are met and by making joint supervisory visits as needed. This employee reports to the Chief Caseworker, with daily contact and supervision provided to discuss emergent day-to-day situations. Supervisory sessions are held every two to three weeks for formal discussion of workloads, process and procedure, review of difficult consumer situations and staff performance. This employee supervises three workers, maintaining contact daily and conducting formal supervisory sessions with each worker at least monthly. Team meetings are also held monthly.

Requirements

Two years of professional experience in public or private social work and a bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR An equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
Acceptable Pre-Employment Criminal Background Check
Acceptable Pre-Employment Drug Screening
Acceptable Driver History in accordance with County Policy
Must provide own transportation to home visits, meetings and other job-related appointments and access those locations without special accommodations.

Nice To Haves

Demonstrates the personal responsibility to give and receive information and feedback to staff in order to provide a more complete result.
Demonstrates respect for and awareness of others, good judgment in responding to conflict and flexibility to adapt to changes in one's work environment.
Understands and anticipates customer wants and resolves customer needs to the best of worker's ability.
Familiarity with knowledge of aging related programs, regulations and consumer population.

Responsibilities

Screening, assigning, and monitoring referrals in PIA system as well as in-house and community referrals.
Sending OBRA reviews to the appropriate program office.
Completing priority desk reviews in PIA system on a backup basis.
Providing ongoing supervision and training to four aging program assessors in completion of least restrictive and appropriate levels of care, for adults age 18 years of age or older who are seeking admission to a nursing home, an approved/licensed personal care home or domiciliary care home or for Home and Community Based Services and who seek public funding.
Monitoring staff workload to ensure timeframe completion.
Serving as the primary liaison with Lancaster County Assistance Office regarding status of levels of care and updating status of referrals weekly.
Providing oversight and management of the Personal Care and Dom Care recertification data base on a backup basis.
Establishing positive relationships with hospitals, nursing facilities, physicians, etc. to facilitate the assessment process.
Completing reports on assessment and supervisory activity, monthly.
Serving as primary liaison for inter county PAA transfers.
Participating in Aging Well Regional Meetings to review PAA procedures and updates and establishing positive relationships with surrounding AAA County supervisors.
Following HIPPA standard of confidentiality and privacy of consumer information.
Adhering to county and agency policies and procedures.
Performing other related duties as required.