Associate- Pavillion Turkey Creek

KnitWell Group•Knoxville, TN
•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement and contributing to the achievement of company goals. The role represents the brand through fashion and product knowledge, integrates the omnichannel experience, and helps customers find products that support confidence and self-expression. Associates identify customer needs through intentional conversation, use company resources to strengthen the brand experience and customer relationships, and share current products, fit information, and fashion trends. They also support store operations, prioritize work according to customer and business needs, protect company assets, maintain a safe work environment, and follow company policies and applicable employment laws. This is a regular part-time position at the Pavillion at Turkey Creek store in Knoxville, Tennessee.

Requirements

  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move objects weighing up to 50 pounds in all directions with assistance as available.
  • Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Occasionally replace overhead lightbulbs, signs, and similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience.

Responsibilities

  • Create a warm, welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Represent the brand through fashion and product knowledge and integrate the omnichannel experience.
  • Support operational areas as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts, including eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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