Associate- Pavillion Turkey Creek

Knitwell Group•Knoxville, TN
•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement and contributing to the achievement of Company goals. Associates create a warm and welcoming environment, communicate effectively, represent the brand through fashion and product knowledge, and seamlessly integrate the OMNI experience. In sales and service, the Associate identifies customer needs and wants through intentional conversation, uses company resources to reinforce the brand experience and build enduring relationships, and shares current products, fit information, and fashion trends to help customers find appropriate wardrobe options and build trust. In operations, the Associate supports operational needs, plans and prioritizes tasks to meet customer and business needs, protects company assets, maintains a safe work environment, and follows company policies and applicable employment laws. The position is regular, part-time, at the Pavillion at Turkey Creek store in Knoxville, Tennessee.

Requirements

  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently move or adjust store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move or adjust items weighing up to 50 pounds with assistance as available.
  • Frequently retrieve merchandise above shoulder level, including climbing a ladder up to 12 feet; occasionally use a ladder up to 12 feet to replace overhead lightbulbs, signs, or similar items.

Nice To Haves

  • Strong sales or hospitality experience.

Responsibilities

  • Create a hospitable, warm, and welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose wardrobe options and build trust.
  • Represent the brand through fashion and product knowledge and integrate the OMNI experience.
  • Support operational areas as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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