Associate, Battlefield Mall

KnitWell Group•Springfield, MO

2d•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement that contributes to the achievement of Company goals. The role involves identifying customer needs, sharing product and fashion knowledge, supporting store operations, and helping deliver an integrated omnichannel experience. Associates protect company assets, maintain a safe work environment, and follow company policies and applicable employment laws.

Requirements

Strong written and verbal communication skills.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
Ability to move or adjust store fixtures and merchandise weighing up to 25 pounds frequently, and up to 50 pounds occasionally with assistance as available.
Ability to retrieve merchandise above shoulder level, including climbing a ladder up to 12 feet; occasional ladder use to replace overhead lightbulbs or signs may also be required.

Nice To Haves

Strong sales or hospitality experience, with demonstrated ability to meet or exceed performance standards.

Responsibilities

Identify customer needs and wants through intentional conversation.
Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
Share current products, fit information, and fashion trends to wardrobe and inspire customers and build trust.
Support operational areas as needed.
Plan and prioritize tasks and responsibilities to meet customer and business needs.
Protect company assets and maintain a safe work environment.
Follow company policies and procedures and local, state, and federal employment laws.