Associate, Battlefield Mall

Knitwell Group • Springfield, MO

4d • Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement that contributes to achieving Company goals. The role focuses on creating a warm and welcoming experience, representing the brand through fashion and product knowledge, and seamlessly integrating the OMNI experience. Associates identify customer needs through intentional conversation, share relevant products and fashion guidance, build lasting customer relationships, support store operations, prioritize tasks around customer and business needs, protect company assets, and follow company policies and applicable employment laws.

Requirements

• Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
• Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally handle objects or merchandise weighing up to 50 pounds with assistance as available.
• Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet; occasionally replace overhead lightbulbs, signs, or similar items using a ladder up to 12 feet.

Nice To Haves

• Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

• Identify customer needs and wants with curiosity and confidence through intentional conversation.
• Use company resources to reinforce the brand experience and facilitate and build strong, enduring customer relationships.
• Share and represent current products, fit, and fashion trends to help customers build outfits, find inspiration, and develop trust.
• Support operational areas as needed.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Protect company assets and maintain a safe work environment.
• Follow company policies and procedures, as well as local, state, and federal employment laws.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed