Associate Vice President - Ambulatory Infusion - Remote

Cigna Healthcare•Missouri Work at Home, MO

13d•$144,200 - $240,400•Remote

About The Position

CarepathRx is seeking a seasoned ambulatory infusion expert to lead across internal operations, the client success team, and partner organizations. The role bridges health system executive leadership and operational execution, with responsibility for the overall health and growth of a portfolio of strategic accounts. The Associate Vice President establishes structured account review frameworks and aligns partner goals with internal capabilities. As the leader of a multidisciplinary client success team, this person guides staff in diagnosing complex challenges, educating health system leaders about ambulatory and home infusion, and advising on how to improve patient outcomes and sustainable financial performance. The position also helps shape CarepathRx’s future strategy by applying subject matter expertise to advance organizational capabilities, drive innovation, and define long-term strategic direction for the company and its enterprise partners. It provides on-site and remote support for complex infusion engagements, and requires travel as needed, up to 25%. For occasional or permanent home work, internet service must be cable broadband or fiber optic with speeds of at least 10 Mbps download and 5 Mbps upload. The anticipated annual salary is $144,200–$240,400, depending on relevant factors including experience and geographic location. The role is anticipated to be eligible for an annual bonus and long-term incentive plan.

Requirements

High school diploma or GED required.
At least 10 years of progressive healthcare experience, including substantial experience in ambulatory infusion, home infusion, specialty pharmacy, or health system infusion services.
At least 5 years of leadership experience involving teams, strategic initiatives, or enterprise-level client relationships.
Demonstrated expertise in ambulatory and/or home infusion operations, including program development, implementation, optimization, and growth.
Experience managing large, complex health system or strategic client relationships and partnering with executive-level stakeholders.
Strong understanding of the clinical, operational, and financial drivers of infusion services.
Ability to identify business opportunities and translate strategy into measurable operational and financial results.
Experience leading complex cross-functional initiatives involving operations, clinical teams, finance, technology, and client leadership.
Strong executive presence and excellent communication, presentation, negotiation, and relationship-management skills.
Ability to analyze performance data, identify trends and operational gaps, and develop actionable recommendations.
Ability to navigate complex client environments, influence without direct authority, and balance multiple strategic priorities.
Experience developing and mentoring high-performing teams.
Ability to travel as needed to support health system partners and business priorities, up to 25%.
For occasional or permanent home work, must have cable broadband or fiber optic internet service with speeds of at least 10 Mbps download and 5 Mbps upload.

Nice To Haves

Master’s degree in Business Administration, Healthcare Administration, Pharmacy, or a related field.

Responsibilities

Oversee a portfolio of enterprise-level health system accounts and establish structured tracking and regular reviews to monitor account health, support growth, and align with clients’ long-term strategic goals.
Direct, mentor, and align a multidisciplinary client success team, ensuring it has the strategic direction, operational tools, and technical access needed to deliver results and meet client expectations.
Serve as the executive-level liaison between client leadership and internal operations, building partnerships that support the launch, expansion, and retention of ambulatory and home infusion businesses.
Consult with clients to design, implement, and optimize ambulatory infusion programs; assess workflows, identify bottlenecks, and implement scalable solutions.
Provide expertise in home infusion therapy, ambulatory infusion strategy, specialty pharmacy integration, infusion supply chain, cleanroom and compounding operations, and infusion revenue cycle management.
Provide on-site and remote support for complex infusion engagements and oversee project delivery, planning, resource allocation, and timely achievement of objectives.
Troubleshoot clinical and operational challenges, develop alternative strategies, and align client business goals with operational realities and regulatory compliance.
Participate in developing internal strategy and key client executive engagements.
Improve CarepathRx’s infusion consulting capabilities by developing standard policies, procedures, organizational reporting models, and implementation playbooks.