AVP, Procurement Center of Excellence

Humana

2d•$184,800 - $254,100•Remote

About The Position

The Associate Vice President, Procurement Center of Excellence leads the enterprise capabilities that support Procurement performance. The role owns the Procurement technology portfolio; end-to-end process strategy and governance across sourcing, contracting and supplier management; analytics and insights; merger, acquisition and divestiture enablement; functional transformation; and the operating mechanisms connecting strategy, execution, adoption and measurable outcomes. The AVP establishes a multi-year roadmap across technology, process, data, analytics, automation, artificial intelligence, controls and organizational capability. The role works across Procurement and partner functions to simplify how work enters and moves through Procurement, improve stakeholder and associate experiences, generate actionable insight, and ensure investments deliver measurable value. The AVP challenges fragmented processes, rationalizes technology, translates business needs into scalable solutions, establishes enterprise standards, intervenes when delivery is at risk, and personally leads consequential transformation and integration priorities. The position is responsible for the design and evolution of the Procurement operating model; technology portfolio strategy, governance, adoption and value realization; enterprise process architecture and standards; Procurement analytics and data products; transaction diligence and integration enablement; transformation portfolio governance; and building a multidisciplinary, high-performance Center of Excellence. Success is measured by better decisions, faster execution, adopted scalable processes, greater value from technology and data, effective acquisition integration, and increased capacity for strategic and commercial work. This is a remote position with occasional travel to Humana offices for training or meetings. Home or hybrid employees must have internet service with at least 25 Mbps download and 10 Mbps upload speeds, and work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information. Scheduled weekly hours are 40. The listed annual base-pay range is $184,800–$254,100, with eligibility for a bonus incentive plan based on company and/or individual performance.

Requirements

15+ years of progressive experience across Procurement, Procurement Operations, Procurement Technology, Source-to-Contract Transformation, Enterprise Process Ownership, Analytics, M&A Integration, Finance Operations or related enterprise leadership roles.
Significant leadership responsibility for complex, enterprise-scale transformation, technology, process or operating-model portfolios.
7+ years of people leadership experience, including building, transforming and retaining multidisciplinary teams.
Demonstrated experience owning a portfolio of Procurement technology platforms and converting business strategy into roadmaps, investment priorities, requirements, delivery, adoption and realized value.
Deep operational knowledge across intake and orchestration, Source-to-Contract, sourcing, contracting, supplier onboarding, supplier management, third-party risk and Procurement analytics.
Demonstrated experience designing, simplifying, standardizing and scaling end-to-end processes in a complex, matrixed enterprise.
Strong product-management and portfolio-management capability, including prioritization, dependency management, investment governance, delivery oversight, adoption and benefits realization.
Demonstrated success translating ambiguous business needs into scalable process, technology, data and operating-model solutions.
Strong analytical acumen and experience building data products, performance frameworks, executive insights and authoritative sources of truth.
Experience with M&A diligence, integration, separation, synergy identification or transaction-related supplier and contract analysis.
Demonstrated ability to influence senior executives and align Procurement, Finance, Accounts Payable, Technology, Legal, Contract Management, Risk, Compliance, Privacy, Information Security and business teams.
Experience leading significant change management, communications, training and adoption efforts.
Strong command of governance, internal controls, auditability, data quality, policy enablement and risk-aware process design.
Experience applying AI, automation, process mining, advanced analytics or decision-support technologies to enterprise workflows.
Bachelor’s degree or equivalent relevant experience.
For home or hybrid work, self-provided internet service must provide at least 25 Mbps download and 10 Mbps upload; work must be performed from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Nice To Haves

Experience in a Fortune 500, healthcare, insurance, financial services, highly regulated or similarly complex enterprise.
Advanced degree or relevant professional certification.
Experience with modern Procurement platforms spanning intake and orchestration, Source-to-Contract, contract lifecycle management, supplier management, spend analytics and third-party risk.
Experience rationalizing fragmented technology portfolios and establishing integrated platform and data architectures.
Experience creating enterprise process-owner models and governing processes across multiple business segments or operating units.
Experience leading an enterprise Procurement transformation or Center of Excellence.
Experience with post-merger integration, divestiture, transition-service arrangements, synergy governance or acquired-company operating-model integration.
Experience establishing product-management disciplines within a corporate function.
Experience building analytics organizations that progress from reporting to predictive and prescriptive insight.
Experience applying generative AI and intelligent automation to internal service delivery, workflow simplification, contract intelligence, knowledge management or decision support.

Responsibilities

Design, lead and continuously evolve the Procurement operating model, translating enterprise and Procurement strategy into an integrated roadmap across organization, process, technology, data, analytics, governance and capability.
Define how Procurement work is requested, prioritized, routed, executed, approved, measured and improved; clarify decision rights, accountabilities, handoffs, service levels, escalation paths and governance.
Establish operating pathways suited to value, complexity, risk, urgency and stakeholder needs, and address structural friction, redundant activity, control gaps, manual work and capacity constraints.
Create operating rhythms for strategic planning, portfolio prioritization, delivery reviews, performance management, risk escalation and executive decisions.
Own the Procurement technology portfolio strategy, roadmap, governance, investment prioritization, adoption and value realization, including platform architecture and product ownership.
Translate business strategies, process requirements, user needs, controls and data needs into scalable technology capabilities and sequenced investments; maintain visibility into initiatives, dependencies, costs, resources, risks, milestones, adoption and outcomes.
Recommend when to build, buy, configure, integrate, automate, retire or simplify technology; rationalize overlapping tools and improve interoperability and authoritative data flows.
Establish portfolio-wide product ownership, enhancement governance, release planning, testing, training, adoption and support; hold internal and external technology partners accountable for delivery, performance and value.
Advance responsible use of AI, automation, workflow intelligence, contract intelligence and decision support in Procurement.
Own Procurement’s core process architecture, standards, methodologies and controls, excluding Requisition-to-Pay processes owned by Accounts Payable.
Design and govern end-to-end processes covering intake, demand shaping, category planning, sourcing, due diligence coordination, contracting workflows, supplier onboarding and management, performance, escalation, renewals and supplier exit.
Own contracting technology and process design with the Contract Management team, clarifying operational, commercial and legal decision rights.
Set process ownership, decision rights, control points, service levels, required data, documentation standards and performance measures; maintain authoritative process maps, playbooks, methodologies, templates, guidance and knowledge assets.
Own supplier-management methodologies, enabling technology, data standards, governance and measurement, while category and supplier leaders retain responsibility for supplier strategies, relationships, interventions and outcomes.
Use process data, workflow analytics, stakeholder feedback, audit findings and operational insight to identify root causes, simplify workflows and prioritize improvements.
Drive process adoption through communications, training, embedded guidance, change networks, leadership reinforcement and objective usage measures.
Lead Procurement analytics and insights, converting spend, contract, supplier, pipeline, performance, savings, risk, workflow and market data into decision advantage.
Establish Procurement data and analytics strategy aligned with enterprise data governance and Finance; create authoritative data products and executive views of spend, demand, commitments, opportunities, supplier exposure, obligations, performance, value, cycle time, risk and decisions.
Develop diagnostic, predictive and prescriptive insights and models to identify demand-management opportunities, supplier consolidation, commercial leakage, renewal risk, process friction, concentration, compliance gaps and emerging value opportunities.
Establish common definitions, data ownership, quality controls, reconciliation processes and authoritative sources; partner with Finance to ensure value measures are credible and consistently applied.
Use AI, process mining, benchmarking and external intelligence where they demonstrably improve foresight or decision quality; measure whether analytics change decisions and outcomes.
Lead Procurement’s enterprise capability for merger, acquisition, divestiture and integration activity, partnering with Corporate Development, Integration Management, Finance, Legal, Technology, Risk, business leadership and acquired entities.
Establish transaction playbooks, data requirements, decision gates, governance and integration roadmaps; lead analysis of third-party spend, suppliers, contracts, commitments, concentration, dependencies, risk and synergies during diligence.
Identify supplier-related transaction risks, including change-of-control provisions, termination exposure, duplicate commitments, integration dependencies and transitional requirements.
Develop integration and separation strategies covering systems, processes, policies, suppliers, contracts, data, operating models, governance and organizational capability.
Build synergy hypotheses, validate baselines, assign accountable owners and partner with Finance to track realization; protect continuity of critical goods and services and sequence supplier actions to preserve leverage.
Maintain a scalable M&A enablement capability that mobilizes Procurement expertise as needed, and capture lessons to improve the transaction playbook.
Own the integrated Procurement transformation roadmap and portfolio governance model; partner with business owners to define outcomes, scope, dependencies, resources, milestones, risks and decisions.
Lead quarterly planning and executive portfolio reviews, providing recommendations on sequencing, capacity, tradeoffs and investment decisions.
Intervene when critical initiatives stall, cross-functional ownership is unclear or execution risk threatens enterprise outcomes; establish delivery disciplines, decision tracking, change control and outcome measurement.
Prepare executive communications that translate transformation portfolios into clear decisions, risks, recommendations and measurable impact.
Build, lead and develop a multidisciplinary organization spanning Procurement technology, process excellence, analytics and insights, M&A enablement, transformation, governance and change.
Set standards for strategic thinking, product ownership, process design, analytical rigor, delivery, executive communication, user experience and measurable impact; develop leaders who can advise executives and mobilize work across functions.
Build a culture of simplification, curiosity, urgency, precision, experimentation and durable execution, while increasing capacity through standardization, automation, AI, self-service, better information and elimination of low-value work.
Establish talent strategies, succession plans, role architecture, capability standards and development pathways; measure the COE by adoption, capacity created, improved decisions, reduced friction and realized enterprise value.