Associate Vice President, Community Wellness Pathways

JPNDC Jamaica Plain Neighborhood Development Corporation • Boston, MA

2d

About The Position

JPNDC is a grassroots community development corporation with 49 years of experience in community organizing and resident leadership. We aim to transform the lives and amplify the voices of Boston residents who have been excluded from prosperity by an inequitable economic system. We build affordable housing, provide economic prosperity services, and organize people to pursue desired changes. Our vision is an equitable and inclusive Boston where all people have access to secure housing, economic prosperity, safe and vibrant childcare, strong community relationships, political power, and opportunities to fulfill their potential.

The Associate Vice President of Community Wellness Pathways (AVPCWP) is a key member of the senior leadership team, reporting directly to the CEO. This new position is designed to leverage JPNDC's recent growth to enhance client and resident impact across Greater Boston and Massachusetts. The AVPCWP will be responsible for developing and executing the organization's strategic plan to deliver proactive and tailored social impact services, assisting families and individuals in their pathways to greater stability. This role involves supervising a team of approximately six Case Managers who will manage two distinct caseloads: the Family Childcare Program (FCC), supporting priority populations including DCF-involved families, young parents under 24, and families experiencing homelessness; and Economic Prosperity Services (EPS), supporting residents within JPNDC's housing portfolio and throughout the City of Boston and beyond. Case Managers will provide case services, develop housing stability plans, conduct individualized family needs assessments, facilitate tailored Family Plans, and perform developmental evaluations. The AVPCWP will collaborate with the Program Director of Family Child Care and the Associate Vice President of Economic Prosperity Services to expand strategic partnerships within the housing, medical, health, and human services industries to better define synergies between housing and proactive service delivery. All CWP staff are mandated reporters and will receive necessary training. This role is ideal for an experienced social service professional passionate about community impact, supporting staff, residents, clients, and families, especially those with high needs facing challenging circumstances.

Requirements

• Current and Active LICSW.
• Master's degree in Social Work or a related Human Services Degree
• Fluent in English and at least one additional language: Spanish, Haitian Creole, or Cape Verdean Creole
• Minimum 2-3 years of direct service experience (including 3+ years in a supervisory role) working with multicultural populations from underprivileged socio-economic backgrounds, including families who have experienced trauma, with ability to meet diverse family needs and stabilize challenging circumstances
• Ability to nurture relationships across social service agencies and with community partners
• Sensitivity to and experience with handling confidential information and interactions, interacting in a culturally appropriate and responsive manner with a wide range of individuals
• First Aid and CPR certified (certification training available)
• Demonstrated knowledge of Housing and DEEC policies and regulations, Quality Rating Improvement System (QRIS) and early education credentialing programs
• Ability to work a flexible schedule with occasional evening and weekend availability
• Valid driver's license and reliable personal vehicle required for daily work-related travel

Nice To Haves

• 7+ years in a combination of Housing and Early Childhood Education, Child Development or related field.
• Must be a team player.
• Excellent leadership management skills
• Excellent crisis management skills with ability to multi-task in a fast-paced environment.
• Highly organized, strong attention to detail and solution oriented.
• Ability to multi-task in a fast-paced environment.
• Excellent oral and written communication skills.
• Advanced proficiency with Microsoft Office, web-based CRM systems, and virtual meeting platforms.
• Knowledge of CCFA, EEC, and DCF systems and reporting requirements.

Responsibilities

• Primary lead on high-visibility and contract cases with JPNDC residents, clients and FCC priority populations such as: DCF, Young Parents Under 24, and Families Experiencing Homelessness.
• Serves as a resource to senior management while supporting recruitment, interviewing, hiring, and onboarding; establishes departmental standards of practice; maintains documentation; conducts psychosocial assessments and develops care‑plan goals; and ensures resident and family participation in the care‑planning process.
• Oversee HIPPA regulated client files
• Regularly coordinate with the member of senior management
• Represent the JPNDC in regular meetings with Housing Court, DCF, Shelter Systems or other family service agencies.
• Support the contractual needs of the children and families including referrals to community resources and multi-agency reporting as required.
• Develop strategies for cross department referrals with JPNDC Economic Prosperity Services to develop Individualized Family Plans and goal setting plans tailored to each family's needs and goals.
• Oversee staff and perform developmental evaluations such as: ASQ's/ASQ-SE's for newly enrolled and families as needed.
• Develops curricula and co-facilitates parent workshops, education, self-sufficiency, and other related enrichment activities for priority population.
• Provide families with high level and ongoing support in navigating referral processes such as: Early Intervention, Public School Systems, Public Assistance Benefits, and/or Hospitals.
• Provide one-on-one assistance and referrals to senior staff to help identify high-needs families.
• Conduct routine home visits to educator programs and prepare related reports.
• Other duties as assigned by supervisor.

Benefits

• Up to 90% of individual insurance premiums paid for health insurance, vision, and Altus dental insurance
• 2 weeks of vacation plus one week at the end of the year
• 14 holidays recognized per year
• employer-paid life & disability insurance
• a vested 403b retirement
• CEU Credit or comparable training offers to support professional development in areas of: DEI, economic and workforce development, early childhood education, and affordable housing and real estate finance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager