Associate Vice Chancellor of Student Services
About The Position
The Director of Student Services will provide strategic leadership and operational oversight of student-facing functions at UAM–CTM. Specific duties include, but are not limited to: Recruit and retain students for technical programs and Associate of Applied Science degree offerings, with emphasis on underrepresented and non-traditional populations. Guide students through admissions and financial aid processes, including the development and processing of student contracts with TAA, WIA, HDC, and other financial assistance providers. Assist students with course registration, including evening and night registrations; establish and maintain accurate student records in accordance with institutional and regulatory requirements. Enforce and monitor student services policies and procedures; support and monitor established retention activities. Compile and analyze data for student services reports; assist with conducting completer/graduate and employer follow-up surveys to inform program effectiveness. Coordinate and assist with activities and events of student organizations; support scheduling and administering of admissions-related testing. Serve on institutional committees as assigned; develop and disseminate news articles and promotional/recruitment materials. Participate in ongoing professional development activities aligned with best practices in community and technical college student services. Supervise bookstore operations and employees; perform other duties as assigned by the Vice Chancellor.
Requirements
- A master’s degree in education, higher education administration, student affairs, or a closely related field is required.
- Proficient computer skills, including student information systems and data management platforms
- Strong interpersonal and written communication skills with the ability to engage diverse stakeholder groups
- Demonstrated ability to work collaboratively with staff, faculty, administrators, and students
- Willingness and availability to work evenings and weekends as required for promotional, recruitment, and college events
Nice To Haves
- Relevant work experience in a post-secondary or technical education environment is strongly preferred.
- Experience managing Perkins V federal funds and navigating related compliance, reporting, and audit processes is highly preferred
Responsibilities
- Recruit and retain students for technical programs and Associate of Applied Science degree offerings, with emphasis on underrepresented and non-traditional populations
- Guide students through admissions and financial aid processes, including the development and processing of student contracts with TAA, WIA, HDC, and other financial assistance providers
- Assist students with course registration, including evening and night registrations; establish and maintain accurate student records in accordance with institutional and regulatory requirements
- Enforce and monitor student services policies and procedures; support and monitor established retention activities
- Compile and analyze data for student services reports; assist with conducting completer/graduate and employer follow-up surveys to inform program effectiveness
- Coordinate and assist with activities and events of student organizations; support scheduling and administering of admissions-related testing
- Serve on institutional committees as assigned; develop and disseminate news articles and promotional/recruitment materials
- Participate in ongoing professional development activities aligned with best practices in community and technical college student services
- Supervise bookstore operations and employees; perform other duties as assigned by the Vice Chancellor
Benefits
- Benefits Eligible
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What This Job Offers
Job Type
Full-time
Career Level
Manager
