Associate Vice Chancellor of Student Services

University of Arkansas - Monticello•McGehee, AR

1d•Onsite

About The Position

The Director of Student Services will provide strategic leadership and operational oversight of student-facing functions at UAM–CTM. UAM, one of twenty campuses of the University of Arkansas System, is located in southeastern Arkansas in the beautiful timberlands, rich in outdoor recreation activities, and approximately 100 miles south of Little Rock. UAM is a comprehensive, residential and commuter, undergraduate institution also offering selected master’s degree programs.

Requirements

A master’s degree in education, higher education administration, student affairs, or a closely related field is required.
Proficient computer skills, including student information systems and data management platforms
Strong interpersonal and written communication skills with the ability to engage diverse stakeholder groups
Demonstrated ability to work collaboratively with staff, faculty, administrators, and students
Willingness and availability to work evenings and weekends as required for promotional, recruitment, and college events

Nice To Haves

Relevant work experience in a post-secondary or technical education environment is strongly preferred.
Experience managing Perkins V federal funds and navigating related compliance, reporting, and audit processes is highly preferred.

Responsibilities

Recruit and retain students for technical programs and Associate of Applied Science degree offerings, with emphasis on underrepresented and non-traditional populations
Guide students through admissions and financial aid processes, including the development and processing of student contracts with TAA, WIA, HDC, and other financial assistance providers
Assist students with course registration, including evening and night registrations; establish and maintain accurate student records in accordance with institutional and regulatory requirements
Enforce and monitor student services policies and procedures; support and monitor established retention activities
Compile and analyze data for student services reports; assist with conducting completer/graduate and employer follow-up surveys to inform program effectiveness
Coordinate and assist with activities and events of student organizations; support scheduling and administering of admissions-related testing
Serve on institutional committees as assigned; develop and disseminate news articles and promotional/recruitment materials
Participate in ongoing professional development activities aligned with best practices in community and technical college student services
Supervise bookstore operations and employees; perform other duties as assigned by the Vice Chancellor