Associate, Vendor Management

Santander•Austin, MA

1d•$71,250 - $120,000

About The Position

As an Associate, Vendor Management, you will manage and nurture vendor relationships to optimize performance and support business growth. The role includes conducting business reviews, reviewing vendor performance, and ensuring compliance with Third-Party Risk Management (TPRM) standards. You will also participate in contract negotiations and review business continuity plans, SOC audits, and certificates of insurance. The position works with internal teams and business line owners to support effective vendor management.

Requirements

Bachelor’s degree in business administration, supply chain management, or equivalent work experience.
At least 5 years of experience in vendor management, partner relations, or a similar role within a similar industry.
Proven track record of successfully managing vendor relationships and driving results.
Strong understanding of TPRM standards and best practices.
Excellent communication and negotiation skills, including the ability to build rapport and influence stakeholders at all levels.
Strong organization and leadership skills, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite.
Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

Experience with vendor management software.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Coordinate and perform business reviews, review exit strategies, and conduct Inherent Risk Assessments while ensuring adherence to TPRM standards.
Serve as the primary point of contact for vendors, maintaining communication and promptly addressing concerns or issues.
Manage onboarding for new vendors, including timelines, documentation, and introductory meetings.
Request and review vendor certificates of insurance to ensure compliance with contractual requirements.
Oversee timely uploads and review of vendor reports, ensuring data accuracy and completeness.
Collaborate with procurement, legal, finance, and other internal teams to streamline processes and resolve vendor-related issues.
Monitor vendor performance metrics, update internal stakeholders, identify improvement areas, and implement corrective actions when needed.
Build and maintain strong partnerships with the business line owners supported.
Participate in contract negotiations and review business continuity plans, SOC audits, and certificates of insurance.