Associate, Treasury Management

NewEdge Capital Group•Pittsburgh, PA

About The Position

The Treasury Management Representative maintains customer reports and related accounting documentation, assists the Treasury Management Manager as needed, and responds to information requests from clients, bank contacts, management, and auditors. The role supports efficient operations in the Custody Asset Management and Control department and serves as a day-to-day contact for Third Party Administrators and Record-Keepers, Financial Advisors, and banking staff. The position involves processing and verifying customer transactions, maintaining accounting controls, responding to client communications and inquiries, performing asset transfers, and helping gather customer transaction information and other documentation for audits. The representative must meet processing and reporting deadlines, protect confidential financial information, and comply with organizational procedures and applicable federal and state regulations.

Requirements

Associate's degree in a related field required.
0–3 years of accounting experience.
Competency in Microsoft Word, Excel, and Outlook.
Organizational, verbal, and written communication skills.
Ability to multitask, prioritize, and work efficiently while preserving accuracy and attention to detail.
Ability to work independently and be an energetic self-starter.
Ability to perform at a high level in a fast-paced, changing work environment.
Ability to anticipate work needs and follow through with minimal direction.
Ability to listen and communicate effectively in writing and verbally, with excellent grammar, spelling, proofreading, and follow-up skills.
Ability to demonstrate good common sense and sound judgment.
Ability to take initiative and solve problems with minimal direction.
Excellent interpersonal and customer service skills.
Strong numeracy and analytical skills.
Good problem-solving and time-management skills.
Ability to work under pressure and meet tight deadlines.
Professional experience working with confidential and sensitive information.

Nice To Haves

Bachelor’s degree preferred.
Advanced Excel or Macro skills.

Responsibilities

Enter, verify, and/or post customer transactions by reviewing appropriate documentation.
Maintain accounting controls by following corporate policies and procedures.
Answer phone calls from clients, custodial partners, and participants as needed.
Monitor website messages and client emails, and respond to issues.
Respond to and resolve client inquiries in a timely manner.
Learn and understand regulatory and compliance issues related to customer cashiering and tax reporting.
Become well versed in the NFS system and various internal systems.
Work as part of a team to complete all jobs on schedule.
Perform asset transfers and communicate updates across departments.
Interact with other internal departments.
Assist the Treasury Management Manager in gathering customer transactional information and other documents for audits.
Meet processing and reporting deadlines.
Ensure compliance with organizational guidelines and procedures, and federal and state regulations.
Update job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
Become familiar with other departments and roles.
Verify the accuracy of cashiering input and output to ensure correct coding.
Maintain customer confidence and protect operations by keeping financial information confidential.
Perform other related duties as assigned.