Associate, Travel Services

United Talent Agency • Los Angeles, CA

1d • Onsite

About The Position

UTA is seeking an experienced Associate for Travel Services in their Los Angeles office, focusing on the expanding Global Groups Program. The ideal candidate should have a strong background in contributing to operational excellence within a global organization, with a focus on improving systems, processes, resource optimization, pricing strategies, and vendor relations. This role is suitable for a detail-oriented professional with strong negotiation and project management skills who thrives in dynamic and collaborative environments.

Requirements

• Minimum 3+ years’ of experience in travel services, specifically within Groups and Events.
• Expertise in event technology and financial reporting systems.
• Exceptional interpersonal and communication skills, enabling the development of productive relationships across a broad spectrum of personalities and organizational levels in a fast-paced environment.
• Proven team player with a background in cross-functional collaboration.
• Motivated, strategic, results-focused professional with adept problem-solving abilities.
• Highly organized and committed to a strong work ethic.
• Demonstrated ability to manage multiple priorities and deadlines independently.
• Experience coordinating group movements ranging from 10 to over 500 individuals.

Nice To Haves

• Bachelor’s degree strongly preferred.
• Knowledge of the entertainment industry is preferred.

Responsibilities

• Identify and assess suitable venues; manage RFPs and secure optimal contract terms and locations for approximately 50 global programs annually.
• Review and finalize venue and vendor agreements, ensuring compliance with company policies and departmental standards.
• Collaborate closely with departments such as Legal, Accounts Payable, and Internal Events to ensure all delivered programs exceed business requirements.
• Coordinate all facets of group travel arrangements, including room blocks and onsite logistics, in partnership with the travel agency and internal stakeholders.
• Provide on-site group management and client support as needed (occasional travel may be required).
• Oversee event budgeting, reporting, and post-event reconciliation.
• Serve as a backup to the Travel Administrator and contribute to broader travel and groups/events initiatives.
• Utilize systems, data analytics, direct feedback, and RFP processes to continuously enhance service quality, pricing, and satisfaction.
• Deliver outstanding client services and efficient outcomes across all departments, levels, and geographies throughout the agency, with sensitivity to local solutions aligned with business objectives.
• Demonstrate proficiency with online travel booking tools, corporate credit cards, meeting planning, and corporate travel for events.
• Employ effective communication skills to drive programmatic change and articulate the value proposition of the program.

Benefits

• The unique and exciting opportunity to work at one of a leading global entertainment companies
• Access to the tools, leadership, and resources you will need to create and drive a center of excellence
• The opportunity to do the best work of your career
• Work in an inclusive and diverse company culture
• Competitive programs to support your well-being
• Experience working in a collaborative environment with room to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees