ASSOCIATE, TRAINING - CREDIT AND COHORT PROGRAMS

Opportunity Finance Network • Washington, DC

4h • Hybrid

About The Position

Opportunity Finance Network (OFN) seeks a highly motivated, detail-oriented, and collaborative individual to support the coordination and execution of training initiatives for mission-driven community lenders. This role will primarily support OFN’s cohort-based credit training programs, including the development, launch, and execution of a new mission-driven credit training program scheduled to launch in autumn 2026. The Associate will play a key role in supporting program logistics, participant experience, and content coordination for live and on-demand credit training offerings. This includes assisting with the creation, maintenance, and updating of on-demand training content via OFN’s Learning Management System (LMS) and other digital tools. Over time, this role will also support additional cohort-based learning programs, including an emerging leaders training program expected to launch in late 2026-early 2027 as part of a new CDFI Leadership Institute that will come online in Q4 2026. As part of OFN’s Development Services team, this role will also provide logistical, operational, and content support across a broader portfolio of practitioner-facing programs, as needed. This may include assisting with preparation and delivery of signature in-person events, supporting virtual peer learning communities, and contributing to content development for OFN’s practitioner resource library and related learning platforms. This position is ideal for someone interested in credit, lending, and professional development in a mission-driven context, and who enjoys operational execution, learning design support, and working behind the scenes to deliver high-quality training and learning experiences that strengthen the capacity of CDFIs and other mission-driven lenders. OFN is the nation’s leading investment intermediary and network CDFIs serving rural, urban, and Native communities across the United States. With over $1 billion in total assets under management, OFN manages a national membership network of over 490 mission-driven lenders and CDFIs, including community development loan funds, credit unions, green banks, community development banks, minority depository institutions, and venture capital funds. OFN is a trusted investment partner to the public, private, and philanthropic sectors – foundations, corporations, banks, government agencies, and others. For more than 40 years, our team has helped partners invest in communities to catalyze change and create economic opportunities for people and places traditional finance doesn’t reach. To learn more, visit www.ofn.org People who work at OFN come from a variety of professional and academic backgrounds. If you have: Passion for the mission and true believer in our core purpose. Courage to be a fearless advocate who is confident and resilient in our fight to drive capital into low-income communities. Smart, quick seekers of knowledge who thrive on creating and developing new strategies, products, and programs for increasing capital to communities we serve. Desire to be a collaborative team player who possesses humility and a willingness to lean in all areas of our work. Come be a part of our growing diverse, highly committed, skilled, and collaborative staff. At OFN, we are dedicated to building a diverse, inclusive workplace, so if you are excited about this role but your experience does not align perfectly with every qualification, we encourage you to apply nonetheless. You may be the right candidate for this or other roles. This position is based in Washington, D.C. All staff currently work a hybrid schedule.

Requirements

• Bachelor’s degree or 5 years of direct professional work experience in lieu of degree.
• 1-3 years of professional experience in project/event management, operations, education, or community development.
• Demonstrated interest in credit and lending in a mission-driven context.
• Experience with or ability to quickly learn digital tools and platforms such as Cvent, Zoom, Salesforce, and learning management systems.
• Detail-oriented, with a focus on accuracy and precision in execution.
• Customer-focused mindset and solution-oriented attitude with a commitment to delivering a positive experience.
• Curiosity and commitment to learning, ideally with an interest in community development, financial institutions, and nonprofits.
• Self-starter with experience prioritizing and managing multiple projects and assignments while meeting tight deadlines.
• Ability to adapt to evolving needs and work collaboratively and flexibly within a dynamic team to support the overall success of events, trainings, and programs.
• Must possess a strong passion for, understanding of, and commitment to OFN’s mission, vision, and values. In addition, be a fearless advocate, who is confident and resilient in OFN’s fight to drive capital into low-income communities.
• A collaborative team player who possesses the interpersonal skills to work across all levels of the organization, humility, and a willingness to learn in all areas of our work. Be a strong team contributor, effective and comfortable in leading as well as supporting roles within teams.
• Be a smart, quick seeker of knowledge with the ability to think strategically, creatively, and tactically to analyze results and assist in implementing plans for increasing capital to communities we serve.
• Excellent written and verbal communication skills required with emphasis on clarity, conciseness, relevance, and the ability to appropriately adjust for different audiences.
• Occasional travel may be required (up to 5% of time).
• Job involves normal physical requirements for an office position.

Nice To Haves

• Experience supporting trainings, workshops, cohort programs, or learning initiatives (formal or informal) preferred.
• Comfort working in a nonprofit environment preferred.

Responsibilities

• Provide administrative, logistical, and operational support for cohort-based training programs, with a primary focus on credit training and related on-demand learning. Responsibilities includes managing registration and scheduling, marketing, communicating with participants and facilitators, organizing and uploading training materials, and maintaining training supply inventory.
• Utilize and build expertise with OFN’s digital platforms, including the LMS, Cvent, Zoom, and Salesforce, to support training execution, participant tracking, and content delivery.
• Provide on-site support for in-person trainings, events, and gatherings, including preparing, assembling, and shipping materials as needed.
• Contribute to training curriculum development by assisting with research and analysis to support the creation and refinement of training content, drawing from publications, stakeholder meetings, events, datasets, and other desk research.
• Support the translation of training content into on-demand learning formats using digital and creative tools such as Canva, Articulate, and Adobe Creative Suite.
• Provide high-quality customer service by responding to inquiries from members, training participants, and other stakeholders via email and phone in a timely, professional manner.
• Assist with the creation of training evaluations, synthesize feedback and performance data, and support reporting on training outcomes to inform continuous improvement.
• Assist with other activities of the Development Services team, as requested.

Benefits

• dental, health, and vision care plans
• family-building benefits like hybrid work arrangements to promote a better work-life balance
• Lifestyle Spending Account
• Employee Assistance Program
• mental health benefits
• financial education
• auto-enrollment in the company's 403(b) plan with employer contributions
• professional development dollars for each employee
• learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees