To assist in the coordination of statewide special purpose employment and training programs; to plan, develop, implement and evaluate specific employment service programs; and to do related work as required. Works under general supervision with some latitude to exercise independent judgement; work is reviewed upon completion to ensure compliance with instructions and established policies and procedures. As required, may plan, assign and review the work of technical and clerical support staff; exercises functional supervision of specified employment and training programs. This position provides management information system (MIS) and case management portal system support for workforce development programs under the Workforce Innovation and Opportunity Act (WIOA) and related federal grant programs. The incumbent will work within the Workforce Development Services division to support analysis and resolution of support requests aligned to American Job Centers or American Job Center partner activities, including federal grant program administration, service delivery, and reporting. The role requires close attention to detail, experience with data analysis and visualization, and a working familiarity with federal performance accountability frameworks, including the common measures and indicator definitions established under WIOA Title I and Title III. A portion of this role also involves performance reporting routines and workflow monitoring - completing analysis and reviewing records for consistency with department standards and supporting federal performance reporting requirements under WIOA and related federal grant programs, including State Apprenticeship Expansion Grants. The incumbent will assist in coordinating with program staff and contracted service providers to complete data routines and resolve outstanding issues prior to reporting deadlines. The position also supports response to ad-hoc system and data requests contributing to the division's broader capacity to monitor program outcomes and respond to oversight inquiries from federal partners, including the U.S. Department of Labor's Employment and Training Administration (ETA), along with related work as required.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees