Associate Therapy Consultant - New York City

NeuroPace•Mountain View, CA

2d•Remote

About The Position

NeuroPace is seeking an Associate Therapy Consultant/Market Development Rep to join its New York territory team. The role supports development of clinical practice for epilepsy care and promotes the RNS® System at epilepsy centers. The position works with physicians and allied health professionals, economic buyers, patient advocacy groups, patients, and other clinical partners to support product adoption, referrals, education, and patient care workflows. The Associate Therapy Consultant helps develop territory sales and account strategies, builds relationships with clinicians and referral sources, supports clinical education and patient programming, and assists with surgical case logistics and patient workflow. The role works closely with the Primary Therapy Consultant, Field Clinical Engineers, and regional management. It is field-based and requires travel to clinics, hospitals, and offsite meetings approximately 80% of the time.

Requirements

Minimum 1–3 years of sales experience in the medical device industry.
Bachelor’s degree in a relevant field such as Life Sciences, Business, or a related discipline.
Demonstrated verbal and written communication and presentation skills.
Strong understanding of clinical workflows and patient-care dynamics.
Demonstrated success in a fast-paced, field-based healthcare environment.
Valid driver’s license.
Required travel to customer clinics, hospitals, and offsite meetings approximately 80% of the time.

Nice To Haves

Experience with Class III implantable devices.
Prior exposure to neurology, neuromodulation, or surgical specialties.

Responsibilities

Assist in setting an aggressive sales strategy to develop new accounts and grow existing account business in the territory.
Develop physician champions for product adoption in new accounts and increase the user base per generator.
Serve as a field resource for competitive positioning in target accounts.
Use consultative or solution-need selling skills and language.
Establish relationships with physicians and allied health professionals, particularly epileptologists, neurologists, and neurosurgeons.
Manage customer education and training and drive participation in company-sponsored education and training programs.
Educate customers on the merits and proper clinical use of the RNS® System through presentations and demonstrations using materials and platforms such as slides, clinical sheets, iPads, and manuals.
Manage patients through all phases of the clinical process and educate them about NeuroPace products.
Work with Field Clinical Engineers to implement patient education programs at key accounts.
Cover surgical cases and support Therapy Consultants with operating-room logistics and patient workflow.
Support in-clinic patient programming and educate clinicians about the RNS System.
Work with Field Clinical Engineers to support patient education events, including EFA meetings and support groups.
Use Caspio for patient pipeline management and Salesforce CRM.
Work with the Primary Therapy Consultant and regional management on territory performance, including sales, customer satisfaction, business-plan execution, and reporting.
Drive patient identification by working with referring physicians and epilepsy coordinators.
Build and maintain relationships with local neurologists and epileptologists to drive community referrals.
Track and report referral activity, clinic utilization, and case support in Salesforce.com.
Maintain clinical credibility while developing foundational sales skills and exposure to business planning.