Associate Territory Manager

STERIS•Nashville, TN

1d•Remote

About The Position

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Associate Territory Manager (ATM) at STERIS, you will assist Territory Managers by supporting Customer facing activities for the Procedural OR product line. You will support the Customer facing activities in both pre and in post order sales support including product in servicing, trial support, post sales implementations, Accumulated Sales Order unpacks, quoting and cross referencing of competitive SKU’s. This territory covers Tennessee, Kentucky, Missouri, Iowa, Kansas City, Cincinnati, & Arkansas. To be considered you must live in the Nashville or surrounding areas.

Requirements

Bachelor’s degree
1- years of documented successful sales or clinical hospital experience.
Will consider an Associate’s degree with 3 years of sales or clinical hospital experience
Ability to travel overnight up to 80 %
Upon hire, successful completion of product specific training modules is required.

Nice To Haves

Medical device sales or B2B strongly preferred or 2+years of experience in the OR/SPD, or in support of those functions.
Acute care and/or operating room experience

Responsibilities

Assists Territory Mangers to support Customer facing activities.
Possesses a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
Understands and effectively presents technical literature and how it applies to solving the Customer needs.
Understands and effectively presents technical literature and information of all products when needed.
Provides exceptional Customer Service by providing support with initial use of trials/equipment-product in services including onsite support where applicable
Acts as a liaison between the customer and the Territory Manager when needed
Plays a support role in both the pre and post sales process, including crossing/quoting/unpacks/trials support/product implementation.
Develops relationships with Customers in the OR, SPD, Risk Management, ED, Urology, Nursing staff and Surgeons/Physicians.
Is knowledgeable about each account’s history, contacts, and current and long-term purchase plans for designated products.
Identifies and recognizes key business opportunities and trends to appropriate team member.
Observes and reports competitor activity and tactics to management.
Effectively communicates with key team members and support resources in the territory.
Provides Customer feedback to team members as appropriate.
Records Customer feedback and complaint information through the proper quality processes and channels.
Acts on potential prospecting leads from existing Customers and communicates quickly with team members.
Performs other duties as assigned by management.