Associate (Teller)

American Federal Bank•Moorhead, MN

11d

About The Position

American Federal Bank is seeking a self-motivated, relational team player to join its Moorhead Sales Office. This full-time, benefited position supports the Sales Office service team and performs a wide range of teller-type duties, with a focus on customer service. The bank describes itself as a financially strong, employee-owned community bank offering top-tier benefits, paid time off, and an engaging work environment.

Requirements

High school diploma or equivalent.
Excellent customer relations, interpersonal, communication, organizational, delegation, and teamwork skills.
Ability to learn and maintain knowledge of rules, regulations, policies, and procedures governing Consumer, Mortgage, and Ag and Business lending.
Personal computer skills, including Microsoft Word and Excel.
Self-directed learning with demonstrated initiative and the ability to learn and maintain skills and knowledge of operating and regulatory systems.
Ability to organize and manage multiple requests and priorities.
Commitment to American Federal values, including honesty, integrity, and trustworthiness.

Responsibilities

Provide exceptional customer service.
Build long-term, personal relationships to meet client needs.
Complete deposit, loan, and cash-handling transactions.
Assist clients with questions and resolve problems as they arise.
Identify sales opportunities and refer clients to Sales Bankers and Registered Representatives.
Support and service consumer and business relationships.
Maintain operational accuracy and comply with bank policies and procedures and applicable governmental laws, regulations, and reporting requirements.