Associate Technical Ecommerce Manager

ePromos, (Multiple States)
$70,000 - $90,000Remote

About The Position

ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart. As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission. At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach.

Requirements

  • 5+ years of experience in ecommerce, digital marketing, or web operations, with at least 2 years focused on technical SEO, site performance, or analytics implementation.
  • Bachelor’s degree in Marketing, Business, Information Systems, or a related field, or equivalent combination of education and relevant work experience.
  • Hands-on experience managing or supporting an ecommerce or CMS-driven website (e.g., BigCommerce, Shopify, or similar), including publishing changes and validating releases.
  • Proven ability to run or support technical SEO activities such as audits, site architecture improvements, metadata optimization, and management of sitemaps, redirects, and canonical tags.
  • Experience implementing and troubleshooting website analytics and event-based tracking using tools like GA4 and a tag management system (e.g., Google Tag Manager).
  • Demonstrated proficiency with SEO and analytics tools (e.g., Google Search Console and at least one SEO platform), using data to identify issues and propose solutions.
  • Strong analytical and problem-solving skills, including the ability to diagnose technical issues, synthesize findings, and clearly explain recommendations to non-technical stakeholders.
  • Clear written and verbal communication skills, with experience translating technical requirements into tickets, documentation, or project briefs others can execute.

Responsibilities

  • Executes Technical SEO audits and translate findings into clear, prioritized tasks that improve crawlability, indexation and ranking performance
  • Monitor site health and partner with development to resolve issues and maintain a stable experience
  • Own site architecture, including URL structure, taxonomy, internal linking, and crawl optimization
  • Monitor organic performance for the dot‑com site and program stores (rankings, impressions, CTR, landing page traffic) and identify opportunities to grow high‑intent search traffic.
  • Recommend and help implement on‑page and technical improvements (metadata, internal linking, schema, content structure) that strengthen visibility across traditional search and AI‑driven surfaces.
  • Responsible for blog publishing schedule, briefs, and coordination with contractors
  • Support day‑to‑day management of the dot‑com site and related program stores, ensuring product content, navigation, and templates follow established standards.
  • Coordinate and validate site updates, releases, and fixes, helping to maintain a consistent, high‑quality user experience across devices.
  • Ensure program stores are configured with SEO best practices and meet technical requirements
  • Assist with ecommerce and web projects from intake through launch, including requirements gathering, ticket creation, timeline coordination, and stakeholder communication.
  • Plan and execute QA and UAT for new features and enhancements, documenting issues and confirming successful deployment.
  • Implement and maintain GA4 events, tags, and tracking configurations across ecommerce properties in partnership with analytics and media teams.
  • Build and maintain reports and dashboards that connect technical performance (SEO, site speed, tracking) to traffic, conversion, and revenue outcomes.
  • Support digital accessibility efforts by helping ensure pages, templates, and components align with WCAG/ADA best practices, including headings, alt text, color contrast, and keyboard navigation.
  • Coordinate with vendors and internal teams to track, test, and document accessibility fixes, and ensure program stores and new experiences follow established accessibility and compliance standards.
  • Partner with Marketing, Merchandining, Operations, and IT to ensure technical SEO, tracking, ecommerce best practices and accessibility considerations are built into briefs, requirements, and campaigns.
  • Maintain documentation, SOPs, and governance for technical standards, and share best practices to support consistent execution across teams.
  • Translate technical SEO and tracking requirements into clear specifications, tickets, and documentation that developers and non‑technical partners can easily act on.
  • Troubleshoot issues across SEO, site performance, accessibility, product feeds, and tracking, identifying and resolving root causes rather than one‑off symptoms.
  • Ensure accuracy and consistency of tracking implementations across analytics, tag management, and media platforms, regularly validating events and data flows.
  • Maintain organized documentation, SOPs, and governance standards that support scalable, repeatable technical execution for the ecommerce ecosystem.
  • Participate in sprint planning, refinement, QA, and release processes to advocate for and enforce technical SEO, accessibility, and tracking requirements.
  • Communicate effectively with technical and non‑technical stakeholders, aligning on priorities, trade‑offs, timelines, and expected outcomes.
  • Apply strong analytical thinking to identify trends, diagnose issues, quantify impact, and recommend data‑backed actions that improve performance.
  • Demonstrate proficiency in SEO tools, analytics platforms, and tag management systems, and proactively deepen expertise as the tech stack evolves.
  • Operate with high attention to detail, ownership, and accountability, consistently looking for opportunities to optimize and improve the ecommerce experience.
  • Stay current with evolving SEO, AI search, accessibility, and ecommerce best practices, and share relevant insights and recommendations with the broader team.

Benefits

  • Equal Opportunity Employer
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