Associate Systems Administrator

University of Arkansas System•Little Rock, AR
•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. Under supervision, responsible for supporting and monitoring the Windows Server operating system environment on both physical and virtual servers. Additionally, this position is responsible for requesting configuration specs within VRA for new virtual servers, reconfiguring existing servers within VRA, maintaining patch levels within the OS, as well as the installation, monitoring and maintenance of physical server hardware. This position is also responsible for working with IT application areas to evaluate new software and the software’s compatibility with the existing UAMS computing environment. Provide tier 3 technical assistance to all levels of Information Technology, application support personnel, vendors, and non-IT UAMS entities that connect to the UAMS network. Keeps up-to-date on emerging technologies that would benefit UAMS and compliment UAMS’ mission/goals. This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time. UAMS IT Environment includes but is not limited to: Microsoft Active Directory, Microsoft Azure, Intersystem Cache, Citrix XenApp, Rubrik backup, DHCP, DNS, Epic EMR, Epic, Exchange, IIS, Linux Operating Systems, Proxy, Radius, SQL Server, Storage Area Network (SAN), VMware View/ESX/Horizon, VPN, Windows Desktop Operating Systems, Windows Server Operating Systems.

Requirements

  • Master's degree in Computer Science or related field of study, plus one (1) year of experience supporting two of the following: Windows Server Administration, Storage Area Network Administration, Azure, PowerShell, Microsoft (MS) Active Directory Administration, MS SQL Server Administration, MS Internet Information Server, MS Intune/Configuration Manager, or File and Print Services
  • Bachelor's degree in Computer Science or related field of study, plus one (1) year experience supporting two of the following: Windows Server Administration, Storage Area Network Administration, Azure, PowerShell, Microsoft (MS) Active Directory Administration, MS SQL Server Administration, MS Internet Information Server, MS Intune/Configuration Manager, or File and Print Services
  • Associate's degree in Computer Science or related field of study, plus two (2) years of experience supporting two of the following: Windows Server Administration, Storage Area Network Administration, Azure, PowerShell, Microsoft (MS) Active Directory Administration, MS SQL Server Administration, MS Internet Information Server, MS Intune/Configuration Manager, or File and Print Services
  • High School diploma/GED plus three (3) years of experience supporting two of the following: Windows Server Administration, Storage Area Network Administration, Azure, PowerShell, Microsoft (MS) Active Directory Administration, MS SQL Server Administration, MS Internet Information Server, MS Intune/Configuration Manager, or File and Print Services required.
  • Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

  • Previous experience working in a Research, Higher Education, or Healthcare environment.

Responsibilities

  • Supporting and monitoring the Windows Server operating system environment on both physical and virtual servers.
  • Requesting configuration specs within VRA for new virtual servers.
  • Reconfiguring existing servers within VRA.
  • Maintaining patch levels within the OS.
  • Installation, monitoring and maintenance of physical server hardware.
  • Working with IT application areas to evaluate new software and the software’s compatibility with the existing UAMS computing environment.
  • Provide tier 3 technical assistance to all levels of Information Technology, application support personnel, vendors, and non-IT UAMS entities that connect to the UAMS network.
  • Keeping up-to-date on emerging technologies that would benefit UAMS and compliment UAMS’ mission/goals.
  • Participating in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.

Benefits

  • Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
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