Associate Supply Chain Specialist

Boeing•Dallas, TX
•$66,000 - $93,000

About The Position

Boeing Global Services is seeking an Associate Supply Chain Specialist to join its team in Dallas, Texas. The role coordinates customer material and delivery requirements for urgent escalations, including aircraft-on-ground (AOG) situations, and works with internal and external stakeholders to identify solutions that help return aircraft to service. The specialist uses Boeing systems in a fast-paced environment, reviews engineering data for alternative resolutions, and supports suppliers in identifying and mitigating constraints. The position requires adaptability in a changing, high-stress environment, the ability to manage concurrent deadlines, and a self-driven, collaborative approach. The stated summary pay range is $66,000 to $93,000. Eligible employees may enroll in benefit programs, subject to eligibility factors.

Requirements

  • At least 1 year of work experience in a supply chain-related role.
  • Experience with scheduling software, such as SAP, Oracle, or similar ERP systems.
  • At least 1 year of experience working in a fast-paced, collaborative team environment.

Nice To Haves

  • Customer service experience.
  • Bachelor’s degree or equivalent work experience.
  • Experience working as a Supply Chain Specialist.
  • Experience with ERP and CRM systems, such as SAP.

Responsibilities

  • Coordinate activities needed to facilitate a quick return to service for emergent customer requirements, such as AOG situations.
  • Enter, track, monitor, and coordinate customer material and delivery requirements for emergent escalations.
  • Advise customers about order status, changes, or improvements related to customer escalations.
  • Liaise with internal and external stakeholders to identify and drive solutions for hard-grounded aircraft situations.
  • Review and interpret engineering data to identify alternative problem resolutions.
  • Support suppliers by identifying constraints and assisting with mitigation plans.
  • Assist with collecting and processing supplier and/or customer data about products or services, including repair capabilities and capacity.
  • Coordinate with multiple stakeholders to accomplish shared objectives.
  • Assess and analyze customer escalations and formulate problem resolutions.
  • Use multiple Boeing systems to address customer escalation requirements.
  • Adapt to a fast-changing, high-stress work environment and manage multiple concurrent deadlines.
  • Work independently while asking questions and contributing in a team environment.

Benefits

  • Competitive base pay and variable compensation opportunities.
  • Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
  • Benefit programs and options may vary based on eligibility factors, including location, date of hire, and collective bargaining agreement applicability.
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