About The Position

The Associate will work within Equities Operations on the Strategic Analytics and Configuration Team, which partners with engineering, operations, trading, and client services teams to optimize client configurations. The role focuses on delivering strong service to institutional clients by finding commercial solutions that meet their needs while maintaining risk and control standards. The position involves planning and delivering strategic projects, communicating progress to stakeholders and management, and identifying and mitigating execution risks. The Associate will investigate client issues and straight-through processing rates, identify solutions and process improvements, and help influence client behavior to improve operational outcomes. The role also includes analyzing procedures to reduce risk and repetitive work, recommending ways to improve efficiency and accuracy, and coaching junior team members. Goldman Sachs Operations supports the firm’s institutional, consumer, and asset management businesses through onboarding, post-trade processing, regulatory compliance, and related client services. Teams collaborate across the firm to develop products and services, manage operational risk, improve client experience, and scale and automate processes.

Requirements

  • Bachelor’s degree.
  • At least 4 years of prior work experience in a relevant field.
  • Strong academic background.
  • Proficient to advanced skills with Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
  • Ability to multitask and prioritize accordingly.
  • Ability to thrive in a fast-paced, dynamic environment and eagerness to learn.
  • Strong organization, attention to detail, and follow-through.
  • Team-oriented approach, positive attitude, and strong work ethic.
  • Strong written and verbal communication skills.
  • Drive to implement process improvements and challenge inefficiencies.
  • Ability to manage multiple projects with competing deadlines.
  • Ability to self-direct, analyze and evaluate information, and form independent judgments.
  • Integrity, ethical standards, and sound judgment.
  • Ability to interact effectively and build relationships with senior management and global stakeholders.

Responsibilities

  • Plan strategic projects and ensure their delivery.
  • Communicate project status to key stakeholders and management.
  • Escalate and mitigate execution risks and issues to minimize project impacts.
  • Use technology and tools to streamline processes.
  • Investigate client issues, find solutions to problems, and share opportunities for improvement.
  • Investigate straight-through processing rates, identify solutions, and escalate issues.
  • Analyze and improve processes and procedures to reduce risk and eliminate repetitive effort.
  • Help influence client behavior to achieve better operational and client service outcomes.
  • Recommend process improvements to increase efficiency and accuracy.
  • Coach and guide junior team members.

Benefits

  • Training and development opportunities
  • Firmwide networks
  • Benefits offerings
  • Wellness offerings
  • Personal finance offerings
  • Mindfulness programs
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