About The Position

Goldman Sachs Global Banking & Markets Operations is seeking an experienced Operations professional for its Asset Servicing team in Salt Lake City. Asset Servicing manages voluntary and mandatory income and corporate actions events worldwide across equity and fixed income products. Its work includes event creation, reconciliation, instruction, entitlement distribution, claims management, and dedicated client service. The position requires deep operational expertise and experience managing high-risk functions with short deadlines. The successful candidate will help manage a group of regional teams and collaborate with managers and groups across the globe. The role offers exposure to a wide range of markets, events, and products, as well as frequent interaction with businesses and operational units across the firm. It also provides opportunities to broaden product and market expertise and develop management skills, with exposure to senior stakeholders and career development resources such as Goldman Sachs University courses and the Feedback 360+ review process.

Requirements

  • Deep operational expertise and proven experience managing high-risk functions with short deadlines.
  • Strong interpersonal and communication skills, including the ability to articulate issues, influence others, listen receptively, and encourage collaborative dialogue.
  • Robust industry and market trend knowledge and initiative to broaden one’s skill set.
  • Strong analytical skills and ability to understand complex workflows.
  • Effective time management, prioritization, and multitasking skills.
  • Ability to manage operational risks, strengthen controls, and contribute to risk reviews and remediation.
  • Ability to handle challenging client requests and build long-term client relationships.

Nice To Haves

  • 3–5 years of relevant experience preferred.
  • Prior exposure to corporate action event processing or middle office functions preferred.
  • Awareness of emerging business, economic, and market trends.
  • Persistence in working toward challenging goals despite obstacles and setbacks.
  • Strong collaboration across teams and global locations, with a willingness to encourage and acknowledge others’ contributions.
  • Forward-thinking approach, including anticipating questions, planning contingencies, and setting clear objectives.
  • Ability to improve processes and develop practical, creative solutions.
  • Ability to take positions on issues and present persuasive rationale.

Responsibilities

  • Build strong relationships with key stakeholders and communicate clearly across all organizational levels.
  • Use technical expertise, industry knowledge, and analytical skills to resolve complex issues and workflows.
  • Manage day-to-day issue resolution through effective time management, prioritization, and multitasking.
  • Enhance the control environment through business intelligence and AI-related initiatives, and deliver scalable solutions that adapt to regulatory changes and serve clients.
  • Identify and implement improvements to processes, core tools, and technologies; share useful solutions across teams and encourage innovation.
  • Handle challenging client requests and build trusting, long-term client relationships.
  • Use business intelligence, analytics, and empirical data to understand client strategies and proactively communicate their impact on the team and function.
  • Manage operational risks, develop control enhancements, and contribute to technical and operating-environment risk reviews.
  • Provide risk and control guidance to support appropriate remediation related to new products, businesses, and migrations.
  • Partner with a Vice President to build a resilient, motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching.
  • Take ownership of complex situations and use expertise to influence outcomes.
  • Manage a group of regional teams in collaboration with managers and groups across the globe.

Benefits

  • Training and development opportunities
  • Firmwide networks
  • Benefits
  • Wellness offerings
  • Personal finance offerings
  • Mindfulness programs
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