Associate Strategic Account Manager - Mission Critical Segments

Kidde Global Solutions

8d•$99,412 - $116,955•Remote

About The Position

Edwards / Kidde Commercial, business brands of Kidde Global Solutions, is seeking an Associate Strategic Account Manager to support the development and growth of strategic accounts, client relationships, and project opportunities across the United States. The role focuses primarily on mission-critical applications, including Energy and Data Centers, and supports global Strategic Account Management initiatives for Energy/Battery Energy Storage Systems (BESS) and Data Centers. Working under the direction of the Strategic Account Management team, the Associate helps execute account and vertical plans, build stakeholder relationships, develop qualified opportunities, coordinate internal and channel resources, and increase demand for fire alarm, aspirating smoke detection, emergency communication, and mass notification solutions. The role involves coordinating account intelligence, project activity, customer standards, regional engagement, and cross-functional follow-up between U.S. and global SAM team members. The position requires adapting across verticals, learning customer buying processes and technical requirements, and communicating with owners, engineering firms, contractors, channel partners, and internal sales, technical, regional, and product management teams. It is intended to build the commercial, technical, and strategic account capabilities needed to progress into a Strategic Account Manager role. Travel may reach up to 70% annually across the United States, based on account, project, event, and development needs.

Requirements

Associate's degree or technical certification.
At least 5 years of relevant experience in business development, account support, client and/or technical sales, project sales, or the fire/life safety, security, electrical, construction, or building technology industries.
Valid driver's license.

Nice To Haves

Bachelor's degree.
Demonstrated interest in, exposure to, or working knowledge of Energy/BESS or Data Centers.
Ability to support strategic account activity in a matrixed environment involving lead SAMs, regional sales teams, channel partners, technical resources, product teams, and global initiatives.
Ability to develop professional relationships with owners, engineers, contractors, channel partners, and internal stakeholders, and confidence supporting meetings with senior decision makers.
Strong consultative communication and active-listening skills, including the ability to translate customer needs into clear internal actions and solution requirements.
Ability to manage multiple accounts, projects, and priorities while following direction from a direct manager and coordinating across dotted-line and global initiative relationships.
Strong research, analytical, organizational, and follow-through skills, with attention to detail and accountability for action items.
Clear written and verbal communication skills, including preparing concise presentations, account updates, customer communications, and global initiative summaries.
Proficiency with Microsoft 365, Copilot, Microsoft Teams, and webinar/collaboration tools; experience with Salesforce or another CRM.
Experience with commercial fire alarm, aspirating smoke detection, emergency communications, mass notification, security, or related building systems.
Experience supporting value-added solutions through an indirect, channel-based, or bid-specification sales model.
Understanding of construction project lifecycles, specifications, bid opportunities, proposal support, and contractor or end-client engagement.
Ability to learn applicable fire and life safety codes, standards, product applications, and customer standardization strategies.
Experience working with or supporting cross-regional teams, multinational customers, global account programs, or corporate standardization initiatives.
Motivation to develop toward independent ownership of strategic accounts, vertical market responsibilities, and global initiative support activities.

Responsibilities

Support execution of strategic account and vertical plans for Energy/BESS and Data Centers, including the Global SAM initiative; maintain account research, stakeholder maps, opportunity priorities, regional engagement updates, and follow-up actions.
Support engagement with owners, developers, engineering firms, EPC organizations, contractors, and other stakeholders in the Energy/BESS segment; identify construction, modernization, and customer standardization opportunities.
Support relationships with data center owners and operators, engineering firms, general contractors, and design, construction, project, and operations stakeholders; coordinate with the Data Center SAM on new and replacement projects.
Gather, organize, and communicate account intelligence, project activity, customer standards, regional opportunities, and stakeholder engagement needs for global Energy/BESS and Data Center initiatives.
Research target accounts and projects, identify prospective stakeholders, qualify leads, and help progress opportunities through the sales process.
Maintain assigned portions of strategic account plans, document actions and milestones, and provide progress updates to lead SAMs and other internal stakeholders.
Use consultative discovery and active listening to understand customer priorities, project requirements, buying criteria, and definitions of value.
Assist with needs assessments and coordinate internal technical resources to develop tailored solution concepts, specifications, presentations, and other customer-facing materials.
Collaborate with channel partners, Regional Directors, Business Development Managers, District Managers, regional sales leaders, and technical teams to align account strategies, client needs, and life safety goals.
Develop and maintain professional relationships across ownership, design, construction, operations, and procurement organizations while supporting senior-level engagement led by the responsible SAM.
Create and maintain accurate Salesforce records for accounts, contacts, activities, projects, and opportunities, including next steps, forecast information, customer standards, and activity updates.
Monitor vertical trends, major projects, codes, standards, customer priorities, and global market developments in Energy/BESS and Data Centers, and share actionable insights.
Participate in customer meetings, professional organizations, industry events, workshops, seminars, training, and trade shows to strengthen vertical knowledge, expand relationships, and develop strategic selling capability.
Travel up to 70% annually across the United States, based on account, project, event, and development needs.

Benefits

Annual performance bonus may be available based on individual and company performance.
Medical coverage.
Dental coverage.
Vision coverage.
Life insurance.
Disability insurance.
Retirement plan.
Paid time off, including vacation, sick time, and company holidays.
401(k) with employer match.
EAP assistance.