About The Position

L.L.Bean is seeking an Associate Store Manager to lead visual merchandising and product presentation at its Ulster Ave store in Kingston, New York. The role brings the L.L.Bean brand to life through compelling merchandise presentations and visual execution throughout the store. The manager drives department performance by responding quickly to business results, delivers the L.L.Bean customer experience, and upholds the company’s values and brand mission. The store’s sales volume is $4–6 million. The Associate Store Manager leads and develops a collaborative team, builds customer relationships, and oversees store operations, merchandising execution, and multi-channel services. The role also promotes a safe and healthy workplace and models safe behavior. Candidates should be able to work a flexible schedule, including nights, weekends, and holidays.

Requirements

  • Associate’s degree or equivalent.
  • At least 3 years of retail management experience in a relevant traffic and volume retailer.
  • Retail store visual leadership experience with an apparel retailer is required.
  • Experience across retail leadership, customer service, operations, floor sets, and visual merchandising.
  • Strong business acumen and ability to achieve sales and service goals.
  • Proven leadership skills and ability to develop and motivate employees.
  • Time management and organizational skills.
  • Interpersonal, written, and verbal communication skills.
  • Ability to build strong partnerships and collaborate to achieve goals.
  • Ability to maintain enthusiasm, motivation, and a positive attitude.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

  • Deliver legendary, world-class customer service.
  • Execute store operations in accordance with established standard operating procedures.
  • Lead price changes, replenishment, floor-set changes, and visual, promotional, and marketing initiatives.
  • Oversee execution of multi-channel services to deliver high-quality customer service.
  • Recommend hiring plans and strategies.
  • Help recruit, hire, train, and develop store talent.
  • Address employee issues and conflicts, and provide feedback, coaching, and development opportunities.
  • Lead and execute compliance with Loss Prevention policies and procedures.
  • Promote workplace health and safety by following policies, reporting unsafe conditions or at-risk behaviors, and working safely.
  • As a leader, model safe behaviors, evaluate risks, and ensure risks are reduced to acceptable levels.
  • Respond quickly to business performance and drive department performance.
  • Uphold L.L.Bean’s core values, brand integrity, culture, and mission.

Benefits

  • Benefits package with programs and perks designed to support health and financial goals.
  • Programs and perks intended to support work-life balance and time to recharge outdoors.
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