Associate, Specializations

APTA • Alexandria, VA

7d • Onsite

About The Position

This position oversees the administrative processing, review, and assessment of over 30,000 specialist maintenance certification learning plans; will also provide additional support for other activities associated with the specialist certification program. Assists department colleagues with carrying out efforts to meet objectives on organizational priorities with a focus on departmental contributions to education and certification strategy for the Association. Supports operational needs for and works with appointed and member volunteer groups and APTA leadership. Provides support with data entry as appropriate including compliance documents. Seeks out and supports and opportunities for continuous quality improvement in department activities. Effective champion of the Association vision, mission, and brand.

Requirements

• High School Diploma required; some college preferred
• 2+ years of experience working in a non-profit or business setting
• Solid administrative skills
• Strong customer service skills
• Database experience
• Must be highly organized and detail oriented; experienced in handling a variety of projects with proven abilities in prioritizing deadlines and seeing projects to completion
• Excellent proofreading skills
• Ability to work independently as well as on a team
• Excellent and effective communication skills – written and verbal
• Must be proficient in MS Office, Adobe and web-based applications

Nice To Haves

• Background in certification field a plus
• Project management skills a plus

Responsibilities

• Provides administrative support for the implementation of work plans related to respective activities which align with organizational priorities and business strategy, including (but not limited to) processing and reviewing applications for the maintenance of specialist certification programs; specifically, overseeing the administrative processing, review, and assessment of recertification learning plans across 10 specialty areas
• Prepares required compliance forms and documents as required including, when applicable and appropriate, handling refunds and accounts payable requests
• Provides support to the operations, handles specialist eligibility and extension requests, supports certificate coordination and distribution, marketing and promotional efforts, including opportunities to advance and gain efficiencies
• Supports the Specializations team in the implementation of the programs, priorities, and projects in partnership with the Association and staff colleagues
• Prepares, in consultation with the Manager, data which supports and aligns with the APTA data strategy
• Upholds and fosters APTA Staff Values
• Complies with all APTA policies and procedures
• Performs other duties as assigned to foster achievement of association priorities

Benefits

• APTA has outstanding employee benefits, including flexible work schedules, generous retirement contributions, and travel subsidies for employees who choose public and active transportation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED