Associate Solutions Engineer

Yoodli AI Roleplays • Seattle, WA

4d • Hybrid

About The Position

Yoodli is the AI roleplay simulator redefining how individuals and teams master communication. Leaders at companies like Google, Databricks, Snowflake, RingCentral, Toastmasters, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. We’re building a new category called Experiential Learning: a new AI-powered category that helps people learn through conversational roleplays. Yoodli makes that process interactive, personalized, and always up to date. As our Associate Solutions Engineer, you’ll sit at the intersection of product, sales, and engineering - helping customers get the most out of Yoodli. You thrive in technical pre-sales conversations, guiding architecture reviews and crafting tailored solutions that showcase our platform’s value. You’re excited to support customers through onboarding and integrations, and you’re not afraid to roll up your sleeves to tackle RFPs, security reviews, or the support tickets to keep things moving. You’re deeply customer-focused, eager to wear multiple hats, and always ready to step in where needed. Along the way, you’ll become a trusted advocate for our users - translating their real-world needs into product insights and building scalable processes that level up the entire customer experience.

Requirements

• 2+ years of experience in Solutions Engineering, Sales Engineering, Technical Account Management, or Implementation in a SaaS environment
• 1+ years of selling into SMB or Mid Market accounts
• Comfortable with APIs, SSO, basic scripting (e.g., Python, JS), and debugging tools
• Confident written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders
• Experience working directly with Customer Success, Support, Professional Services, and product/engineering teams
• Thrive in ambiguous, fast-paced environments and love building from scratch
• Bias for action, low ego, and a passion for helping others grow through communication
• Must be able to be in HQ 3 days a week (M, T, Th) in Seattle

Nice To Haves

• LMS Integrations
• SQL experience
• Prompt engineering

Responsibilities

• Helping customers get the most out of Yoodli
• Guiding architecture reviews
• Crafting tailored solutions that showcase our platform’s value
• Supporting customers through onboarding and integrations
• Tackling RFPs, security reviews, or support tickets
• Translating customer needs into product insights
• Building scalable processes that level up the entire customer experience

Benefits

• Equity opportunities at a venture-backed startup
• Work on a daily basis with the founding team and mentors
• Join a fun, inclusive and highly motivated team culture (and help define it!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed