Associate Solutions Consultant

RF-SMART • Highlands Ranch, CO

12h • Remote

About The Position

We exist to transform our customers and change lives. For more than 40 years, RF-SMART, a United States headquartered company, has delivered advanced software solutions for distributors, manufacturers, and retailers worldwide. We are growing our team and creating two early-career opportunities for individuals who are curious, eager to learn, and excited about solving real-world operational challenges for customers. If you are looking to break into the supply chain software industry and build a career at the intersection of supply chain technology and customer success — this could be the role for you. As an Associate Solutions Consultant, you will be at the heart of how RF-SMART delivers value — learning the product, serving customers, and building the foundation for a long-term career at the intersection of supply chain technology and customer success. This is not a passive, watch-from-the-sidelines role. From day one, you will learn by doing alongside experienced consultants and salespeople who are invested in your growth. We are hiring two associates to develop into well-rounded professionals who deeply understand our software, our customers, and the operational challenges we help solve. No prior ERP or warehouse management experience is required — we will teach you everything you need to know. Both associates will start with Consulting Services, building product expertise and implementation experience side by side. Over time, career paths will evolve — potentially with one or both associates moving into a Customer Education focus on our Solutions Consulting team or continuing to advance within Consulting Services. If you are looking for a role that will accelerate your growth, challenge you daily, and put you in front of real customers solving real problems — this is it.

Requirements

• A genuine eagerness to learn — software, business operations, supply chain, and the customers who depend on both
• Strong communication skills — written and verbal, with the confidence to present to customers and collaborate across internal teams
• Exceptional organization — you manage competing priorities without dropping the ball, even when your calendar changes by noon
• A collaborative mindset — you thrive working alongside consultants, salespeople, and product managers, not just next to them
• Self-motivation and independence — whether in an office or a home office, you take ownership of your work without waiting to be told what to do next
• Basic technical curiosity — comfort navigating cloud applications and a willingness to develop working knowledge of databases, networks, and related technologies
• A customer-first mentality — one of RF-SMART's core values is "We are Crazy for our Customers."

Nice To Haves

• A degree in Supply Chain, Industrial Engineering, Logistics, Business, Operations Management, or a related field or up to 2 years with similar work experience
• Warehousing or distribution experience — internships, part-time work, or hands-on operational exposure
• Any familiarity with ERP systems (Oracle NetSuite a plus), WMS platforms, or mobile data collection tools
• Demonstrated prior remote work experience, if applying for a remote opportunity

Responsibilities

• Shadow and support experienced consultants during live implementations, building the product fluency that underpins everything else you will do here
• Develop hands-on knowledge of RF-SMART's integration with ERP systems like Oracle NetSuite, learning how software maps to real warehouse and manufacturing operations
• Participate in discovery calls that uncover customer challenges and translate operational pain points into solution opportunities
• Configure demonstration environments that accurately reflect prospect and customer workflows, making the product come alive for the people evaluating it
• Build and maintain demo scripts, presentation materials, and documentation that strengthen the team's ability to deliver consistently
• Develop a working understanding of the technologies surrounding our software — mobile data collection, databases, networks, and printers — so you can speak credibly with technical stakeholders
• Lead refresher demos and Tips & Tricks sessions that help existing customers unlock more value from RF-SMART and deepen their product confidence
• Train customer SuperUsers and conduct Health Checks that surface improvement opportunities and strengthen the customer relationship
• Partner with Strategic Account Executives to support retention and renewal conversations, turning customer success into continued growth
• Collaborate with Sales Executives on prospect meetings, RFPs, and proof-of-concept exercises that move opportunities forward
• Represent RF-SMART at webinars, product videos, conferences, and industry events — bringing energy and expertise to every interaction
• Bring intellectual curiosity and adaptability to every challenge, because this role will keep evolving and so will you

Benefits

• Occasional travel is expected, averaging 15–25% with periodic spikes; ability to live within one hour of a major airport is preferred

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree