About The Position

Presidio is seeking a motivated, energetic Associate Solutions Architect to join its Michigan presales team and support its customer base. This customer-facing role serves as a presales engineering resource, enabling solutions from multiple technology providers. The Associate Solutions Architect works with customers, account managers, sales teams, vendors, and fellow solutions architects to develop technical solutions, support sales strategies, and contribute to pipeline growth and go-to-market efforts. The position requires up to 50% travel onsite in Detroit, Michigan.

Requirements

  • Basic knowledge of data center technologies such as Cisco UCS, Dell, and Pure; knowledge of other storage vendors is a plus.
  • Basic knowledge of core networking concepts, including IP, subnetting, routing, and VPN.
  • Strong interest in continuous learning, professional development, and emerging technologies.
  • Excellent verbal, written, and presentation skills, including the ability to explain complex concepts clearly.
  • Proactive, self-driven mindset focused on customer success and collaboration.
  • Meticulous attention to detail in designs, quotes, and documentation.
  • Responsive and timely communication with customers, account teams, and partners.
  • Ability to communicate professionally, organize work, and manage multiple priorities.
  • Bachelor’s degree or equivalent experience and/or military experience.
  • At least 1 year of experience designing and implementing complex data center and networking solutions.
  • At least 1 year of experience working in mid-market and/or enterprise environments.

Nice To Haves

  • Knowledge of storage vendors beyond Cisco UCS, Dell, and Pure.

Responsibilities

  • Act as an associate technical resource for solutions in presales engagements.
  • Contribute to sales strategies and support customer-facing efforts.
  • Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices.
  • Create solution diagrams, collect and analyze customer requirements, and perform other presales activities supporting engineering initiatives.
  • Research technical issues and answer customer questions about products, technologies, solutions, and offerings from OEM partners.
  • Ensure the quality and consistency of presales deliverables by following standardized processes and workflows.
  • Collaborate with team members to provide solutions for Presidio customers.
  • Work in a focused and directed manner to improve productivity and efficiency across Presidio’s presales team.
  • Participate in customer and sales-team meetings to collect technical requirements and develop appropriate technical solutions.
  • Assist in resolving presales challenges and maintaining high customer satisfaction.
  • Deliver client-facing status updates, presentations, and documentation throughout the sales cycle.
  • Work collaboratively with Presidio, vendors, and other key teams to drive opportunities.
  • Help build and develop the sales pipeline through technical campaign support and go-to-market efforts.
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