Associate Software Quality Assurance Engineer

Blue Cross and Blue Shield of Louisiana • Remote-LA, LA

22h • Onsite

About The Position

Individuals within the Associate Software Quality Assurance Engineer role deliver automated solutions for software processes. Plans, organizes, coordinates and tracks testing activities to ensure the successful deployment of projects. Uses technical skills, expertise and application knowledge to support clients, developers and testers. Provides knowledge transfer and training to the test team as needed. Performs or participates in various types of testing and post implementation reviews as determined by the project. Helps to ensure continuous improvement in Quality Assurance processes. A QA engineer is expected to: Identify opportunities for inserting more quality within software processes. Design and execute QA tests. Run tests for databases, systems, networks, applications, hardware and software. Identify bugs and quality issues in development, service or business processes. Collaborate with other business units to understand the business and ensure their quality needs are being met. QA Engineers also interact with various development teams, project managers, internal and external customers, senior management, and external vendors. Members of this role understand how to create and execute functional testing so that they can support and enable key business processes. They must have an in-depth understanding of the business environment, and strong analytical and communication skills. Individuals must work well within a team environment. Accountable for complying with all laws and regulations associated with duties and responsibilities.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Management or specialized training/certification or four years of related work experience can be used in lieu of a degree.
• Minimum of 1 year of experience with quality assurance testing or successful completion of a relevant Louisiana Blue internship.
• Experience with end-to-end QA testing efforts associated with project work, required.
• Possess a basic understanding of testing for web, client-server, or mobile applications.
• Ability to develop, document and maintain functional test cases and other test artifacts such as test data, data validation and scripts.
• Create test cases consisting of all required testing steps needed to conduct data validation.
• Develop validation/regression test scripts needed to perform quality assurance testing of user stories (requirements).
• Execute all data validation using tools and scripts, documenting and communication all test results.
• Review functional and design specifications to ensure full understanding of individual deliverables.
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Engineer test data from multiple sources to verify and validate test conditions.
• Report and document defects found during testing and work across functional teams to resolve defects.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

Nice To Haves

• Knowledge of MS SQL Server, preferred.
• Some experience in at least one of the following technical competencies preferred: Selenium, .NET (C#, VB, etc.), VB Script, SQL, HTML5, JavaScript, NUnit, C, XML.

Responsibilities

• Works on low complex or on medium complex projects with more senior QA engineers.
• Works multiple projects as a team member.
• Works with project team and peers to understand customer needs.
• Develops (codes) and tests functional solutions such as databases, queries, views, reports, and dashboards, under supervision.
• Helps to troubleshoot automation scripts, systems, and software.
• Tracks performance and production issues.
• Escalates production issues as appropriate.
• Ensures the scripted code and tests are within required quality standards.
• Adheres to process, policies, and standards.
• Works with senior automation engineers to keep customer informed about quality problems and resolutions.
• Tracks and reports out on issues and enhancement request for the business in a timely manner.
• Gathers and links data.
• Reviews for non-conformity and gathers further information in response to routine problems.
• Identifies direct cause and effect relationships.
• Breaks down tasks and problems into manageable components.
• Solicits guidance as needed to assess importance and urgency.
• Escalates issues of a non-routine nature as needed.
• Asks questions to determine the needs of a specific business function.
• Assessed the impact on business functional requirements prior to acting.
• Shares information in relation to procedures and routine activities.
• Provides guidance and advice.
• Suggests caution as appropriate.
• Asks questions that raise awareness and demonstrate insight.
• Asks questions in response to clients' requests for assistance on day-to-day needs.
• Responds promptly and courteously.
• Updates clients on progress.
• Solicits support and guidance as needed and refers client requests appropriately.
• Asks questions and solicits procedural information that explains how day-to-day tasks are conducted.
• Collates facts and data.
• Checks and monitors progress of activities in area of responsibility.
• Seeks out the appropriate people for guidance when needed to get things done.
• Participates in problem-solving discussions and suggests ideas as opportunities arise.
• Accepts that new ways of doing things can improve individual and team results.
• Applies the basic concepts and methodologies of the quality assurance and testing process.
• Seeks knowledge of quality assurance and testing functions methodologies and standards within the organization.
• Conducts quality assurance and testing on software units based on predefined test cases.

Benefits

• We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level