Associate Software Engineer

Toshiba Global Commerce Solutions - External • Durham, NC

8h • Hybrid

About The Position

Toshiba Global Commerce Solutions is seeking an Associate Software Support Engineer whose primary responsibility is resolving software defects using AI-driven development and analysis tooling. This role is designed for new Computer Science graduates who bring a strong quality mindset and can demonstrate effective use of AI to diagnose, fix, and validate defects in production software. This is not a traditional manual coding role. Code analysis, generation, and remediation are performed through AI-driven workflows, with the engineer responsible for correctness, validation, and quality outcomes.

Requirements

• Bachelor’s degree in Computer Science or closely related field
• Demonstrated proficiency using AI-driven tools to resolve software defects
• Strong understanding of core software concepts (APIs, data flow, debugging fundamentals)
• High attention to detail and a strong sense of software quality
• Ability to follow structured processes and validate outcomes rigorously
• Must have the ability to work in the United States without a need for current or future visa sponsorship.

Nice To Haves

• Exposure to testing frameworks or CI/CD pipelines
• Experience with defect tracking systems
• Academic or personal projects using AI-driven development workflows

Responsibilities

• Own software defects from intake through resolution using AI-driven tooling
• Use AI to analyze root cause, generate fixes, and validate solutions
• Verify fixes through testing and quality checks before closure
• Ensure defect resolutions meet quality, stability, and regression standards
• Clearly document defect causes, resolutions, and validation results

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level