Associate Software Engineer - FSI

UHS•King of Prussia, PA

8d•Onsite

About The Position

The Corporate Information Services Department is seeking a dynamic and talented Associate Software Engineer. Working as a member of the Interface team with more experienced colleagues, the Associate Software Engineer supports the implementation, testing, documentation and support of enterprise-wide Integration processes using Cerner based application layer/technical tools. Works directly with the UHS Ambulatory Division in designing, developing, implementing and supporting integration solutions between the hospital EMRs and the Ambulatory systems. Works with customers to understand clinical workflow, gather interface (HL7) specifications and develop, test and implement Cerner interface solutions. Works to resolve issues or perform maintenance or enhancement tasks assigned by CORE/FSI team. Develops ETL applications using Cerner Open Engine, Cerner OPENLink, and Oracle SQL as needed. Provides technical support to the user community as needed. Meets deadlines and ensures continued progress toward assignment completion. Coordinates work assignments in order to meet deadlines.

Requirements

Bachelor’s degree in Computer Science, Information Systems or a related field
Understanding of SQL, object-oriented development, RDBMS methodology, ETL, FTP, development life cycle, source control methodologies, and project management.
No working experience is required, up to one year of experience would enhance the skills and abilities necessary to perform this job.
Knowledge of current database functionality and development methodologies.
Knowledgeable in the use and definition of relational databases.
Knowledge of system application implementation, enhancement and support methods and practices.
Knowledge of computer systems analysis and programming techniques and procedures, including consulting with users to determine software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
Knowledge of IS standards and quality methods and metrics.
Knowledge of project management methods.
General familiarity of user business practices, concepts, and terminology sufficient to support the applications.
Excellent written and verbal communication skills.
Working knowledge of all aspects of the project development life cycle.
Excellent customer service skills.
Ability to multi-task while effectively managing time and meeting deadlines.

Nice To Haves

Cerner based application layer/technical tools
Cerner Open Engine
Cerner OPENLink
Oracle SQL
HL7 specifications

Responsibilities

Communicates with users, vendors, and IS staff to develop/modify system specifications.
Supports the implementation of applications and prepares the appropriate documentation.
Performs system testing and documentation for all phases of the application development life cycle.
Performs Q/A on application functionality.
Monitors, researches and resolves implementation-related Customer Support Center Tickets.
Adheres to appropriate UHS Project Management standards.
Ensures strict adherence to work plans, reporting all serious deviations to management.
Trains users in application use as needed.
Designs solutions for applications and prepares the appropriate documentation.
Assists in recommending application solutions to meet business needs
Constructs and schedules automated processes
Actively contributes to on-going process improvement.
Monitors, researches, and resolves Customer Support Center Tickets
Adheres to UHS Service Level and Change Management Policies.
Provides on-call support as scheduled.
Establishes and maintains regular communications with user community.
Identifies potential system problems and proposes ways to avert them.
Creates and maintains effective program documentation.
Participates in new development, maintenance and enhancement for integration processes
Troubleshoots and resolves customer problems of various complexities such as code defects, application configurations, networking or other issues commonly encountered.
Sets up and configures application settings and permissions
Provides regular updates to customer of ongoing troubleshooting and resolution efforts.
Updates knowledge base as issues are discovered and resolved
Maintains Service Excellence principles.
Prepares and submits status reports to supervisor as required.
Keeps management well informed of activities, needs, problems.
Adheres to structured programming, analysis, and design techniques.
Provides training where applicable.