Associate, Social Content

DoorDash USASan Francisco, CA

About The Position

DoorDash is building a best in class Brand Social team. Sitting globally, this team exists to build an iconic social presence for DoorDash that drives cultural conversation. We bring a social-first mindset to every activation across the org. We are a fast-moving team with creative freedom to sculpting our social presence as best in the biz. We’re looking for an energetic and highly engaged Associate, Social Content to help power DoorDash’s always-on presence across TikTok, Instagram, and YouTube Shorts. In this role, you will play a key part in both creating content and actively managing our community, helping DoorDash show up in culture not just through what we post, but how we engage. You will report to the Social Content Lead within the Marketing organization and work closely with a fast-paced, creative team to develop content that is timely, relatable, and built for how people engage on social today. From identifying trends to producing content to interacting with our audience in real time, you’ll help shape how DoorDash shows up in feed and in conversation every day.

Requirements

  • Passion for social media, internet culture, and community engagement
  • Strong understanding of TikTok, Instagram Reels, and YouTube Shorts
  • Experience creating short-form video content including filming, editing, and using in-app tools
  • Strong instincts for tone, voice, and how brands should show up in comments and conversations
  • Ability to move quickly and engage in real time with both content and community
  • Comfortable working in a fast-paced, collaborative environment

Responsibilities

  • Create and execute social-first content end to end (concept to shoot to edit to publish) across TikTok, Instagram, and YouTube Shorts
  • Identify and act on emerging trends, fandoms, and cultural moments in real time
  • Support reactive, fast-turn content to keep DoorDash relevant in daily conversation
  • Own community management, engaging with audiences in real time across comments and replies
  • Maintain and evolve DoorDash’s voice in the comment section, driving interaction, conversation, and shareable moments
  • Actively participate in cultural conversations by engaging with creators, trends, and community signals
  • Test and iterate on content formats based on performance insights
  • Support larger marketing moments through social content creation and execution
  • Help extend campaigns into always-on content that performs in feed
  • Collaborate with cross-functional teams to bring initiatives to life on social
  • Track content performance and apply learnings to improve future output

Benefits

  • comprehensive benefits package to all regular employees
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off
  • paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
  • medical benefits
  • dental benefits
  • vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • mental health program
  • premium healthcare
  • wellness expense reimbursement
  • flexible paid time off/vacation (for salaried roles)
  • 80 hours of paid sick time per year (for salaried roles)
  • vacation accrued at about 1 hour for every 25.97 hours worked (for hourly roles)
  • paid sick time accrued at 1 hour for every 30 hours worked (for hourly roles)
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