Associate, Shipping

Guitar Center•Kansas City, MO

About The Position

The Associate, Shipping packs and picks customer orders. The role involves accurately and promptly picking items, packing and securing them with provided materials, and locating and retrieving merchandise stored on multilevel warehouse racks using directions from an RF device. The associate uses the High Jump computer system to help ensure order accuracy and performs additional duties as assigned. Work takes place in a warehouse subject to moderate temperature changes. There are minimal health hazards associated with working on or around a forklift. The stated schedule is Friday through Sunday, 6:00 a.m. to 6:30 p.m. Compensation is $17.50 per hour.

Requirements

Entry-level role requiring zero years of relevant work experience.
Basic proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Basic proficiency with standard business applications such as the internet and email.
Ability to collaborate and develop cooperation and teamwork while working toward solutions that generally benefit involved parties.
Ability to build relationships by offering help and providing suggestions for improvement.
Understanding of customer service principles and the importance of providing an excellent customer experience.
Ability to keep customers in mind when designing or executing processes and procedures.
Ability to identify opportunities and issues, assess and prioritize them, and follow through on work activities.
Ability to take positive action without being asked and focus on ongoing learning and development.
Ability to communicate clearly, concisely, and courteously with diverse people through various means.
Ability to demonstrate respect for others, surroundings, and self.
Ability to read and comprehend instructions.
Ability to use time, energy, and resources to manage priorities, stay on track, and achieve goals.
Ability to establish a systematic course of action, multitask, and pay strong attention to detail.
Ability to complete tasks thoroughly and in a timely manner.
Ability to navigate the technology systems, equipment, and computer programs needed to meet communication, customer service, and business needs and expectations.

Responsibilities

Pick items accurately and in a timely manner.
Pack and secure items using the provided packing materials.
Locate and pull items stored on multilevel warehouse racks based on directions from an RF device.
Use the High Jump computer system to ensure order accuracy.
Perform additional duties as assigned.