Associate/Senior Associate-Digital Product Management
About The Position
The Risk Products and Data Strategy (RPDS) team is an integrated organization that brings risk strategies to life by enabling customer-focused capabilities. Our team is transforming the company with the next generation of credit and fraud risk capabilities. This Associate/Sr Associate role will play a key part in supporting Project NOVA and the evolution of new account digital onboarding capabilities. The position will help drive process design, business requirements, stakeholder coordination, and execution support for onboarding initiatives across risk, product, and technology teams. This role is ideal for someone who can connect business needs with practical solutions, improve customer and operational journeys, and help deliver scalable onboarding capabilities. This is a stakeholder-facing role responsible for supporting process vision, customer experience improvements, business requirements, prioritization support, status tracking, reporting, process controls, and testing coordination. The incumbent will contribute to the transformation of onboarding-related risk systems and work in close partnership with stakeholders across Credit and Fraud Risk, Product, Technology, EAPP, and other business teams to help deliver effective and scalable solutions.
Requirements
- Ability to connect business needs with practical solutions.
- Ability to improve customer and operational journeys.
- Ability to help deliver scalable onboarding capabilities.
- Stakeholder-facing role responsibilities include supporting process vision, customer experience improvements, business requirements, prioritization support, status tracking, reporting, process controls, and testing coordination.
- Contribution to the transformation of onboarding-related risk systems.
- Close partnership with stakeholders across Credit and Fraud Risk, Product, Technology, EAPP, and other business teams.
Responsibilities
- Supporting Project NOVA and the evolution of new account digital onboarding capabilities.
- Driving process design, business requirements, stakeholder coordination, and execution support for onboarding initiatives across risk, product, and technology teams.
- Connecting business needs with practical solutions.
- Improving customer and operational journeys.
- Delivering scalable onboarding capabilities.
- Supporting process vision, customer experience improvements, business requirements, prioritization support, status tracking, reporting, process controls, and testing coordination.
- Contributing to the transformation of onboarding-related risk systems.
- Working in close partnership with stakeholders across Credit and Fraud Risk, Product, Technology, EAPP, and other business teams to help deliver effective and scalable solutions.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
