Associate Salesforce Administrator

Inspirato • Denver, CO

20d • Onsite

About The Position

Inspirato is looking for an early-career Salesforce professional focused on supporting and building high-quality solutions on our Salesforce platform. Must be enthusiastic, curious, and possess a talent for solving real business challenges. Should present an adaptive, free-thinking, and quality focused mindset and approach to problems. Work well and communicate effectively with others, including hearing customer needs and communicating solutions. A high degree of responsiveness and teamwork is required to produce optimal results in a fast-paced, rapidly changing environment. A real desire to learn, improve, and grow into a leading solution developer is key. This is a hands-on, associate-level role and an entry point onto our Salesforce team. You will work alongside senior administrators and developers who provide mentorship, configuration review, and a clear path toward advanced certifications and greater platform ownership.

Requirements

• Salesforce Certified Administrator (ADM-201) is required and must be active at time of hire.
• Associate degree or equivalent work experience.
• 1-3 years of hands-on Salesforce experience in an administrative, support, or business operations capacity.
• Working knowledge of core Salesforce concepts including objects, records, fields, relationships, users, profiles, permission sets, reports, and dashboards.
• Experience with Flow Builder and other declarative automation in Lightning Experience.
• Comfort with Salesforce data tools such as Data Loader, Data Import Wizard, or Inspector Reloaded, and a strong attention to data quality.
• Exposure to the broader Salesforce toolkit (Workbench, sandboxes, change sets, Git, VS Code, GitHub) or a demonstrated appetite to learn it.
• Familiarity with AI tools such as Claude.
• Strong written and verbal communication, including the ability to explain technical concepts to non-technical users.
• Experience writing technical documentation and requirements.
• Effective analytical, troubleshooting, and problem-solving capability.
• Excellent organizational skills and the ability to prioritize a queue of competing requests against deadlines.
• Self-motivated and accountable, with evidence of continuous learning through Trailhead or additional Salesforce credentials.

Nice To Haves

• Exposure to Salesforce integrations with other internal systems or 3rd party solutions.
• Progress toward Platform App Builder or Advanced Administrator certification.

Responsibilities

• Serve as a first point of contact for Salesforce end users, triaging incoming support requests, resolving routine issues, and escalating complex problems to senior team members.
• Perform day-to-day administration of the Salesforce platform including user setup and deactivation, license and permission set assignment, profiles, roles, sharing rules, page layouts, and field maintenance.
• Build and maintain reports, dashboards, and list views for Sales, Service, and Member Experience stakeholders.
• Configure declarative customizations in Salesforce under guidance, including objects and fields, record types, validation rules, and Flows.
• Perform data management tasks such as imports, exports, deduplication, and ongoing data hygiene using Data Loader, Data Import Wizard, or similar tooling.
• Assist in gathering and documenting business requirements and translating them into clearly written user stories and acceptance criteria.
• Test configuration and release changes in sandbox environments and support deployment activities.
• Create and maintain end-user documentation, release notes, and training materials; deliver new hire and refresher training.
• Collaborate with members of the development team, product owners, and stakeholders to design, test, and provide post-release support.
• Maintain a security conscious mindset and adhere to best practices and team standards.
• Operate in a highly agile environment with a focus on iterative and test-driven design methods.
• Flexible in handling changing priorities and meeting commitments.
• Take part in a highly collaborative and self-accountable team of software craftspeople.

Benefits

• Salary Range: $75,000 - $85,000
• We build compensation structures that reflect comparable market rates for companies of similar size, revenue, and geography, while recognizing individual experience, performance, and demonstrated capability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree