Associate, Sales

Hollywood Feed•Cape Coral, FL

1d•Onsite

About The Position

The Retail Sales Associate serves customers, helps maintain a safe and efficient store environment, and supports store profitability while following Hollywood Feed’s customer-first policy: “Do what is right by the customer.” The role reports to the Store Manager and Assistant Store Manager. Associates assist customers with product and pet needs, stock deliveries, operate the point-of-sale system, participate in educational sessions, and complete routine store maintenance. The position also includes safely operating a company vehicle to deliver Same Day Delivery orders in accordance with company policies and safety standards. The stated hourly wage is $15.00 to $19.00. Retail employees receive tips; employees also receive discounts and free pet food and supplements.

Requirements

Commitment to animals and their owners.
Strong verbal communication and active listening skills.
Sales and customer service abilities.
Knowledge of store products or ability to learn quickly.
Ability to operate or learn the point-of-sale system.
Valid driver's license and at least two years of driving experience, including the learner's permit period.
Ability to use company-approved biometric authentication systems and safely operate company equipment incorporating biometric, video, audio, and other safety technologies.
Must be at least 18 years old.
Ability to lift 50 pounds overhead and repeatedly stock shelves.
Ability to bend, kneel, push, pull, reach, and twist frequently.
Ability to stand and walk for 8–10 hours.
Ability to climb ladders often to access products.
Must meet the Safe Driving Policy and be willing to drive a company delivery vehicle.
High school diploma or equivalent.

Responsibilities

Greet and assist customers according to Hollywood Feed's established customer service standards.
Demonstrate knowledge of store products to address customer and pet needs.
Communicate respectfully and openly with supervisors, coworkers, and customers.
Work efficiently both independently and collaboratively as a team member.
Unload and properly stock product deliveries.
Learn and use the Hollywood Feed point-of-sale system, including opening and closing registers, creating customer accounts, processing transactions, and performing inventory tasks such as cycle counts.
Participate in scheduled Hollywood Feed educational sessions.
Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, and updating prices.
Perform additional responsibilities as assigned.
Safely operate company vehicles and deliver Same Day Delivery orders in accordance with company policies, procedures, and safety standards.