Associate Sales Manager - SMB Outbound Sales - (Remote)

Yelp, Inc•,

2d•$59,000 - $72,000•Remote

About The Position

Yelp is hiring an Associate Sales Manager to lead and develop a team of 10–15 Account Executives in a high-volume outbound cold-calling environment. The position is designed for a sales professional with leadership potential who is ready to grow into sales management; previous management experience is not required. The role operates remotely, and candidates must reside in the East or Midwest region of the United States, including the Eastern or Central time zones. The Associate Sales Manager supports team performance by coaching sales representatives, driving outbound activity, monitoring performance metrics, and helping the team meet monthly revenue targets. The role also promotes a collaborative, inclusive, accountable, and learning-oriented culture. Yelp’s internal Chatbench tool is used to research, draft proposals, analyze data, and address objections. Compensation is $59,000–$72,000 annually plus performance-based incentives. Yelp offers medical, vision, and dental coverage effective on the first day, paid time off and holidays, parental leave, a wellness subsidy, work-from-home reimbursement, a flexible spending account, a 401(k) retirement savings plan, and an employee stock purchase plan.

Requirements

At least 2 years of sales experience.
Experience selling digital products to small and medium-sized businesses (SMBs) and using Salesforce CRM.
A data-driven mindset and ability to analyze performance metrics and implement actionable improvements.
Excellent communication, organizational, and time-management skills; ability to manage calendars, documentation, and follow-ups while consistently meeting goals.
Comfort working in a fast-paced, remote-first environment.
A bachelor's degree, or at least 3 years of customer-facing experience and a high school diploma or GED.
Process-driven approach, including following policies and best practices and escalating when needed.
Coachability and willingness to seek and implement feedback.
Leadership potential, interest in coaching and development, and ability to motivate peers and share best practices.
Residence in the East or Midwest region of the United States, including the Eastern or Central time zones.

Responsibilities

Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold-calling environment.
Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
Coach team members through call reviews, live shadowing, and structured one-on-one meetings to strengthen sales skills and improve close rates.
Foster a collaborative, inclusive, high-performance team culture focused on accountability, growth, and continuous learning.
Facilitate team meetings, sales training, and performance check-ins.
Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
Ensure accurate and transparent communication of Yelp products, pricing, and policies to prospective clients.
Use Chatbench to research, draft proposals, analyze data, and overcome objections.

Benefits

Medical insurance effective on the first day
Vision insurance effective on the first day
Dental insurance effective on the first day
15 days of PTO, accruing from the hire date and increasing after 2 or more years of tenure
12 paid holidays and one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work-from-home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Performance-based incentives