Associate Sales Manager

Oshkosh•Bradenton, FL

4d•Hybrid

About The Position

This role serves as an organizational expert within the assigned market and is responsible for building strong customer and dealer relationships, identifying growth opportunities, and delivering an exceptional customer experience. The Associate Sales Manager will also develop, execute, and stabilize a customer experience program plan for the Florida facility and will have direct responsibility for managing one regional dealer.

Requirements

Bachelor's degree in Business, Marketing, or a related field, or equivalent combination of education and relevant experience.
8+ years of progressive sales, business development, account management, or related commercial experience.
Travel required: 25%

Nice To Haves

Experience managing national, regional, or international accounts.
Experience managing and developing dealer or distribution relationships.
Experience with complex solution sales and long sales cycles.
Demonstrated business development leadership.
Experience developing or implementing customer experience programs or customer-facing operational initiatives.
Experience partnering with operations or manufacturing facilities to improve the end-to-end customer experience.
Demonstrated ability to influence senior leaders and cross-functional teams.

Responsibilities

Develop and execute regional sales strategies aligned with overall business objectives.
Own regional revenue growth objectives and drive performance against established sales targets.
Manage the relationship and business performance of one regional dealer, including sales growth, market development, customer engagement, and alignment with organizational objectives.
Develop, execute, and stabilize a comprehensive Customer Experience Program Plan for the Florida facility, establishing processes, expectations, measures, and sustainable operating practices that deliver a consistent and differentiated customer experience.
Partner cross-functionally with operations, service, marketing, product management, and other stakeholders to execute the Florida customer experience program.
Establish and monitor key customer experience measures, identify gaps and opportunities, and drive continuous improvement initiatives.
Lead strategic customer negotiations and develop long-term relationships with key customers and business partners.
Identify market expansion and business development opportunities within the assigned region.
Analyze market trends, competitive activity, customer needs, and industry developments to inform commercial strategy.
Represent the organization externally at customer meetings, dealer engagements, industry events, and other strategic forums.
Collaborate with senior and executive leadership on significant market opportunities, customer issues, and strategic initiatives.