Associate Sales Engineer

R.F. MacDonald Co. • Las Vegas, NV

1d • Onsite

About The Position

The Associate Sales Engineer – New Equipment works closely with R.F. MacDonald Co.’s New Equipment Sales teams, vendors, and customers. The role supports sales processes and operations by identifying potential clients, maintaining pipeline and order reports, updating prospect lists, and assisting the sales team. It also involves researching customer-service and sales-support best practices, tracking developing trends, and analyzing sales metrics against team goals. The position reports to the VP Sales / VP Engineering and has no direct supervisory responsibilities.

The role is based in Las Vegas and operates primarily in a professional office environment, with some offsite field exposure. It is a full-time, exempt position with a Monday-through-Friday schedule of 8:00 a.m. to 5:00 p.m. The position regularly requires long hours and occasional travel as duties demand, including travel to customer and RFM sites, out-of-area travel, and possible overnight stays. Salary is listed as $75,000.00.

Requirements

• Bachelor of Science in Mechanical Engineering.
• Inside sales support experience with mechanical piping and/or electrical experience.
• Some experience in administrative support positions.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, and accounting or sales software systems.
• Good computer and software systems skills and experience, including the ability to enter data across multiple platforms and pull reports using queries or data mining.
• Working knowledge of administrative and sales procedures and ability to perform diversified business functions.
• Strong verbal and written English communication skills with internal staff and management and external customers.
• Strong people and customer-service skills in a professional setting; professional appearance and demeanor.
• Ability to work in a team environment and independently with minimal supervision.
• Ability to organize work, switch between duties efficiently, multitask, and meet deadlines or targets.
• Ability to handle pressure and work under stress; must be self-motivated and driven.
• Ability to apply knowledge to customers’ current and future needs and produce detailed but concise quotations based on customer requirements.
• Strong Microsoft skills and knowledge, including manufacturer sizing programs and AutoCAD.
• Valid driver’s license and ability to be insured with no major infractions.
• Ability to work and travel in an office or field/jobsite setting as needed.
• Excellent attendance and promptness.
• Ability to travel to customer and RFM sites, including out-of-area and possible overnight travel.

Nice To Haves

• Two years of related experience preferred.
• Inside sales experience in industrial or commercial fields preferred.

Responsibilities

• Select equipment based on customer needs.
• Develop quotations, project specifications, and submittals.
• Work with and develop 2D and/or 3D drawings; read construction plans and perform takeoffs.
• Enter data into the CRM and maintain sales tracking tools and team sales data, including analyzing sales trends.
• Use vendor sizing, configuration, and quoting systems and procedures, including Cleaver-Brooks Powerup and Configurator, Taco’s BuyTaco and Project Builder, and similar systems.
• Respond to customer and prospect inquiries with assistance and oversight from an outside sales engineer.
• Assist the sales team with following up on sales opportunities and developing leads by contacting potential clients by phone or email.
• Research and identify target accounts, then route qualified opportunities to the appropriate sales executives for further development and closure.
• Monitor project status and equipment ship dates to support customer service and customer experience.
• Participate with the sales team in ride-alongs, job walks, lunch-and-learn presentations, customer meetings and visits, sales and operations meetings, tradeshows, and sales processes.
• Follow up with clients after job completion and provide start-up reports, IOMs, and close-out packages.
• Assist with job and tradeshow setup as needed and help prepare and organize promotional materials or events.
• Maintain in-depth knowledge of company products or services and competitors’ offerings to support the sales team.
• Answer customer questions about products or services, pricing, order status, delivery options, and return policies.
• Coordinate with departments such as accounting and shipping to help ensure customer orders are processed quickly and accurately.
• Work collaboratively with teams to accomplish shared goals.
• Use Microsoft Office and other computer and software systems, enter data across multiple platforms, and pull reports using queries or data mining as needed.
• Perform related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level