Associate Sales Engineer

Kyocera International, Inc. (North America)•Westborough, MA
•$71,900 - $90,000•Onsite

About The Position

Kyocera International, Inc. is hiring an Associate Sales Engineer at its San Diego, California location. The role sells products to existing accounts and grows business through strong customer relationships, account development, support for contract negotiations, and communication of sales opportunities. It is a technical sales position involving close coordination with administration, engineering, production, quality, and credit to address customer needs. The Associate Sales Engineer manages sales activity across an assigned customer base, meets sales and planning goals, develops business with established products, and works with development engineers on new products. The role communicates customer requirements and perspectives to internal teams, coordinates with counterparts in Japan and the United States, manages orders and delivery-related activity, and prepares technical presentations. Travel may reach 50% of the time, including customer visits to factories globally and visits to U.S. production operations. The position may involve exposure to information subject to U.S. export-control regulations; applicants must be U.S. persons within the meaning of those regulations. The position is exempt and not safety-sensitive. The stated annual pay range is $71,900 to $90,000, with actual base pay depending on factors such as experience, education, market, qualifications, and skills. The role is based at the San Diego location. The work environment is usually quiet, with occasional exposure to moving mechanical parts. Physical activities include sitting, talking or hearing regularly; standing and walking frequently; occasional hand use and reaching; and occasional lifting or moving of up to 25 pounds, with frequent lifting or moving of up to 10 pounds. Close vision is required. Kyocera describes its benefits and perks as including vacation, paid holidays, a 401(k) with company match, pension, medical, dental and vision insurance, a flexible spending account, an Employee Assistance Program, flexible schedules, tuition reimbursement, life insurance, paid time off to volunteer, and paid leave options. Larger locations may have onsite gyms, walking tracks, exercise rooms, and employee gardens.

Requirements

  • Four-year degree; a bachelor's degree in material science, engineering, or a technical field is preferred.
  • One year of technical sales or inside sales experience.
  • Strong technical comprehension of drawings, materials, and engineering terminology.
  • Ability to resolve conflicts effectively and professionally.
  • Organized, with demonstrated appropriate follow-up practices.
  • Ability to work well with people both internally and externally.
  • Effective written and verbal communication skills, including by phone, email, presentations, and in person.
  • Must possess a valid legal driver's license and be legally able to drive in the United States.
  • Proficiency with Outlook and Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to pass a background check and drug screen.
  • Must be a U.S. person within the meaning of applicable U.S. export-control regulations.

Responsibilities

  • Meet monthly booking goals and milestones for the Master Plan and three-year plans within the assigned account base, and report opportunities and customer requirements to management.
  • Use technical skills to generate business with established products and work with development engineers on new products.
  • Manage customer interactions and relationships within the assigned account base, articulating the technical capabilities and benefits of Kyocera products.
  • Represent customer requests and perspectives to production, quality, and management personnel to plan and deliver customer-focused support.
  • Communicate regularly with counterparts in Japan and the United States about price quotations, delivery updates, and general support through email, phone, SAP, or status reports.
  • Travel up to 50% of the time as needed, escort customers on visits to factories globally, and visit U.S. production operations.
  • Manage daily sales-account activity, including order tracking, scheduling, logistics planning, account collection, on-time delivery reporting, and related reports and analyses; communicate regularly with management.
  • Secure new orders and verify delivery and customer satisfaction.
  • Prepare and deliver technical presentations in person, by webinar or phone, and/or at trade shows; use Excel and business writing to communicate clearly with customers and production.
  • Perform other related duties as required or assigned.

Benefits

  • Competitive pay
  • 120 hours of vacation accrued per year to start
  • 10 paid holidays per year
  • 401(k) with company match
  • Pension
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account (FSA)
  • Employee Assistance Program
  • Flexible schedules
  • Tuition reimbursement
  • Life insurance
  • Paid time off to volunteer
  • Paid leave options
  • Onsite gyms, walking tracks, exercise rooms, and employee gardens at larger locations
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