Associate Sales Engineer

KYOCERA External•Westborough, MA
•Onsite

About The Position

Kyocera International, Inc. is hiring an Associate Sales Engineer in San Diego, California. This technical sales role sells products to existing accounts and grows business by maintaining strong customer relationships, supporting development activity within an assigned customer base, assisting with contract negotiations, and communicating sales opportunities to the team. The position works closely with administration, engineering, production, quality, and credit to address customer needs. The Associate Sales Engineer is responsible for meeting booking goals and account-plan milestones, identifying opportunities for established and new products, representing customer needs internally, and managing daily sales account activities. The role involves regular communication with counterparts in Japan and the United States, technical presentations, customer visits, and travel of up to 50% of the time. The position may involve exposure to information subject to U.S. export-control regulations; applicants must be U.S. persons within the meaning of those regulations.

Requirements

  • Four-year degree; a bachelor's degree in materials science, engineering, or a technical field is preferred.
  • One year of technical sales or inside sales experience.
  • Strong technical comprehension of drawings, materials, and engineering terminology.
  • Ability to resolve conflicts effectively and professionally.
  • Organizational skills and demonstrated appropriate follow-up.
  • Ability to work well with people both externally and internally.
  • Effective written and verbal communication skills, including by phone, email, presentations, and face to face.
  • Possess a valid driver's license and be legally able to drive in the United States.
  • Proficiency with Outlook and Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to pass a background check and drug screen.
  • Applicants must be U.S. persons within the meaning of applicable U.S. export-control regulations.

Responsibilities

  • Meet monthly booking goals and milestones for Master Plans and three-year plans within the assigned account base.
  • Report opportunities and customer requirements to management.
  • Use technical skills to generate new business with established products and work with development engineers on new products.
  • Manage customer interactions and relationships within the assigned account base.
  • Explain the technical capabilities and benefits of Kyocera products.
  • Represent customer requests and perspectives to production, quality, and management personnel to plan and deliver customer-first support.
  • Communicate regularly with counterparts in Japan and the United States about quotations, delivery updates, and general support, using email, phone, SAP, and status reports.
  • Travel as needed, potentially up to 50% of the time; escort customer visits to factories globally and visit U.S. production operations.
  • Manage daily account activities, including order tracking, scheduling, logistics planning, collections, on-time delivery reporting, and related analysis and reports.
  • Communicate regularly with management.
  • Secure new orders and verify delivery and customer satisfaction.
  • Prepare and deliver technical presentations in person, by webinar, by phone, and/or at trade shows.
  • Perform other related duties as required or assigned.

Benefits

  • Competitive pay
  • 120 hours of vacation accrued per year to start
  • 10 paid holidays per year
  • 401(k) with company match, including a Roth option
  • Employer-paid pension
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible Spending Account (FSA)
  • Employee Assistance Program
  • Flexible schedules
  • Tuition reimbursement
  • Paid time off to volunteer
  • Paid leave options
  • Onsite gyms, walking tracks, exercise rooms, and employee gardens at larger locations
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