Associate Sales Engineer

Granicus LAC

1h•Remote

About The Position

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here . Job Summary Job Description Title: Associate Sales Engineer Reports to: Manager, Solutions Consulting Job Summary: Want a role where you can build foundational presales skills while making a measurable impact on revenue? This position is your opportunity to join Granicus, the leading cloud platform for government experience, and support the sales organization by delivering high-quality product demonstrations and technical support across a portfolio of select solutions. The Associate Sales Engineer will be a rapidly developing presales professional focused primarily on supporting United States SMG accounts and prospects. This role will be responsible for learning a defined set of Granicus solutions, delivering tailored demos, assisting with discovery and scoping, and contributing to RFP responses. You will work closely with Sales, Solutions Consulting, Solutions Architecture, and Product teams to ensure prospects clearly understand the value and capabilities of our offerings.

Requirements

1–3 years of experience in a presales, sales engineering, solutions consulting, or related customer-facing technical role (or equivalent internship/academic experience)
Strong presentation and communication skills with the ability to explain technical concepts clearly
Demonstrated ability to learn new technologies quickly and apply them in customer conversations
Highly organized with strong attention to detail and follow-through
Comfortable working in a fast-paced, collaborative environment
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Nice To Haves

Experience supporting SaaS solutions or public sector customers
Exposure to discovery, demos, or RFP processes
Familiarity with CRM and sales engagement tools
Bilingual (English/Spanish) strongly preferred for regional collaboration
An ability to work well in a fast-paced environment where functioning autonomously and collaborating as part of a team are equally important

Responsibilities

Rapidly develop working expertise in a defined portfolio of Granicus solutions to effectively support the sales cycle
Deliver standard and lightly customized product demonstrations to prospects and customers, primarily within SMG and select accounts
Support discovery efforts to understand customer requirements and document solution fit
Assist with solution scoping, including basic architecture, configuration assumptions, and effort sizing
Contribute to RFP, RFI, and security questionnaire responses with guidance from senior team members
Partner with Account Executives to progress opportunities through technical validation and evaluation stages
Maintain demo environments, scripts, and reusable assets to ensure consistency and efficiency
Provide feedback to Product and Enablement teams on recurring customer needs and objections
Continuously build technical, domain, and consultative selling skills through training and mentorship
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.